Certified Medical Assistant

About the Role The Certified Medical Assistant (CMA) plays an essential role in supporting our surgeons and ensuring every patient receives an exceptional experience at every visit — from consultation to post‑operative care. This position requires excellent communication skills, clinical accuracy, empathy, and a passion for helping patients feel confident and cared for. What You’ll Do Patient Care and Clinical Support Greet, room, and prepare patients for their visits with our surgeons and advanced practice providers. Obtain and document vital signs, medical histories, and pertinent information in the EMR. Assist with minor in‑office procedures and post‑operative appointments. Educate patients on procedure details, surgical prep, recovery expectations, and care instructions. Support patients with trying on breast implant sizers and reviewing before/after photos. Capture and upload 3D Vectra XT images for surgical consultations (breast, rhinoplasty, etc.). Take standardized pre‑ and post‑operative photographs for patient records. Perform dressing changes, suture removals, drain and catheter removals as directed by the surgeon. Perform ear piercings for post‑surgical patients when requested. Ensure patient confidentiality and comfort throughout every interaction. Clinical Operations and Workflow Maintain exam room cleanliness, organization, and readiness throughout the day. Sterilize, package, and track instruments in compliance with infection control standards. Monitor and manage inventory of medical supplies, medications, and instruments. Handle patient calls, portal messages, and emails related to post‑op care and clinical questions. Process FMLA and disability paperwork for physician completion and patient communication. Manage patient consents and track approvals for before/after photo sharing. Collaborate closely with surgeons, RNs, and other CMAs to ensure efficient daily clinic flow. Proactively identify opportunities to improve processes and patient experiences. Team Engagement and Professional Development Attend team huddles, staff meetings, and continuing education sessions as scheduled. Maintain current clinical certifications and participate in annual competency reviews. Support new team members and contribute to a positive, respectful workplace culture. Represent the values and vision of the practice at all times. Qualifications High School Diploma or GED required. Graduate of an accredited Medical Assistant program. Minimum of 1–2 years of clinical experience required; plastic surgery, dermatology, or aesthetic medicine preferred. Licensure and Certification Certified Medical Assistant (CMA) credential required (AAMA, AMT, or equivalent). Current Minnesota state certification as a CMA. Current BLS/CPR certification. You’ll Thrive in This Role If You Are... Patient‑centered: Demonstrates compassion, empathy, and active listening with every patient. Detail‑oriented: Ensures accuracy in clinical documentation and patient care processes. Collaborative: Works harmoniously within a multidisciplinary care team. Calm under pressure: Maintains professionalism and grace during busy clinic days. Professionalism: Exhibits integrity, confidentiality, and respect in all interactions. Adaptable: Thrives in a fast‑paced surgical environment with changing needs. Benefits Generous paid time off starting at 3 weeks per year, increasing to 4 weeks after 6 years, and 5 weeks after 10 years of service. Paid holidays including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve, Christmas Day, and your birthday. 401(k) and 401(k) matching. Dental insurance. Employee discount. Flexible spending account. Health insurance. Life insurance. Vision insurance. 9 paid holidays. Job Type: Full‑time, onsite Compensation: From $25.00 per hour #J-18808-Ljbffr United Aesthetics Alliance