Medical Receptionist

Job Description

Job Description

We are looking for a Medical Receptionist to support daily front-desk operations in New Jersey. This Long-term Contract position is ideal for someone who enjoys creating a welcoming experience for patients while keeping appointments, records, and administrative tasks organized. The role requires strong communication skills, attention to detail, and the ability to manage patient intake, insurance verification, and payment processing in a detail-focused healthcare setting.

Responsibilities:
• Welcome patients and visitors warmly, ensuring each interaction reflects courtesy and respect.
• Manage incoming phone calls and direct inquiries to the appropriate staff members in a timely manner.
• Coordinate appointment scheduling and provide patients with clear instructions regarding forms and visit preparation.
• Confirm demographic and insurance details, updating records accurately within the office system.
• Organize patient charts and documentation ahead of scheduled visits to support efficient clinical workflows.
• Collect copays and other payments, document transactions accurately, and assist patients with payment plan arrangements when needed.
• Gather required insurance and billing documentation to help facilitate timely claims processing.
• Communicate with patients, providers, and external contacts to obtain missing information and resolve administrative questions.
• Monitor front-office inventory and place orders for essential supplies to maintain daily operations.
• Perform additional administrative support duties as needed to assist the practice.

• Previous experience in a medical front office required.

• Proficiency in scheduling appointments, patient check-in, and general receptionist responsibilities.

• Familiarity with basic medical terminology used in a clinical environment.

• Experience verifying medical insurance information and collecting required patient documentation.

• Working knowledge of electronic medical record systems and accurate data entry practices.

• Ability to handle payments, maintain transaction records, and explain financial information clearly to patients.

• Strong interpersonal skills with the ability to communicate professionally and compassionately.

• High level of organization, reliability, and attention to detail in a fast-paced office setting.