WORKERS' COMPENSATION DISPUTE RESOLUTION SPECIALIST 1/2

WORKERS' COMPENSATION DISPUTE RESOLUTION SPECIALIST 1/2

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WORKERS' COMPENSATION DISPUTE RESOLUTION SPECIALIST 1/2

Salary

$2,732.00 - $4,682.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

WCDR12-225228-82526KK

Department

Louisiana Works

Division

Office of Workers' Compensation

Opening Date

08/25/2026

Closing Date

9/4/2026 11:59 PM Central

• Description

• Benefits

• Questions

About this Job

Office of Workers’ Compensation

Division: Hearings District 5

Location: East Baton Rouge

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Learn more about Louisiana Works (

The Workers’ Compensation Dispute Resolution Specialist 1/2 will provide support services to the Workers' Compensation (WC) Judge, conduct research, as well as prepares summaries, to assist the Judge and Mediator in evaluating the legal and factual issues presented in Workers' Compensation disputes.

The Office of Workers’ Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers’ compensation laws, aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims, conducts hearings, reviews medical treatment disputes, and investigates fraud through collaborative efforts like the GAME ON task force.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Minimum Qualifications

Three years of experience in worker’s compensation, injury investigation, insurance claims examining, insurance claims investigation, or insurance claims resolution; OR

Six years of full-time experience in any field; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Details:

• Assist in the preparation of final legal documents such as dismissals, orders and opinions rendered by the Workers' Compensation Judge

• Timely scan exhibits and minutes after trials or hearings

• Properly and timely process and code minutes, attorney fee petitions, Unemployment and Social Security requests, full dismissals and independent medical examination requests

• Act as safety coordinator for the office

• Prepare and forward monthly statistical report

Position Specific Details:

Location:Baton Rouge, La

Appointment Type:Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group:Workers’ Compensation Dispute Resolution Specialist 1 or Workers’ Compensation Dispute Resolution Specialist 2

Please click on the links below to learn more about each job level:

Workers' Compensation Dispute Resolution Specialist 1 (

Workers' Compensation Dispute Resolution Specialist 2

How to Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply”link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

Contact Information:

For further information about this vacancy, contact:

Kedrick Kennedy

View email address on click.appcast.io

Louisiana Works is an equal employment opportunity employer and SAMEagency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# View phone number on click.appcast.io

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Parental Leave– Up to six weeks paid parental leave

More information can be found at

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day

• Martin Luther King, Jr. Day,

• Mardi Gras,

• Good Friday,

• Memorial Day,

• Independence Day,

• Labor Day,

• Veteran's Day,

• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System ( LASERS has provided this video ( to give you more detailed information about their system

• Teacher's Retirement System of Louisiana (

• Louisiana School Employees Retirement System ( among others

01

Do you have experience with resolving customer complaints or difficult situations?

• Yes

• No

02

Do you have experience preparing reports, correspondence, or case documentation?

• Yes

• No

03

Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.

• I share main ideas clearly and adapt to the audience when reminded.

• I communicate clearly, listen actively, and explain complex ideas well.

• I craft messages that connect, inspire, and drive action across audiences.

04

Communicating Effectively - Explain your selection by providing specific examples from your experience.

05

Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.

• I try to weigh options but struggle when there’s uncertainty, competing priorities, or unclear outcomes.

• I make timely, well-reasoned decisions by using available information, context, and trade-offs.

• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

06

Making Accurate Judgments - Explain your selection by providing specific examples from your experience.

07

Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

• I miss key details or oversimplify information, and my conclusions may not be based on evidence.

• I try to analyze information, but I may overlook the relevance or credibility of my sources.

• I analyze key information, consider the evidence, and form logical conclusions based on credible sources.

• I uncover deeper insights by connecting different sources, questioning assumptions, and identifying patterns.

08

Thinking Critically - Explain your selection by providing specific examples from your experience

Required Question

Employer

State of Louisiana

Address

1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone

View phone number on click.appcast.io

Website

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