Office Specialist

Benefits Paid vacation & sick leave Outstanding health & dental insurance Free health clinic for employees & their dependents Generous retirement plan And much more Job Overview Under moderate supervision, performs moderately complex clerical and administrative support tasks involving some independent judgment. Performs a variety of administrative, technical or analytical work of a specialized nature in furtherance of the department mission, research and analysis, general office functions, and provides direction and information to the public on county procedures, regulations and policies. Maintains document, file, and record retrieval systems. Responsibilities Applies functional knowledge to analyze and respond to matters requiring basic knowledge of department policies and procedures. Performs research, gathers information and statistical data, creates databases and generates reports using spreadsheets, databases, and word processing and presentation software. Performs general office functions: writes and prepares correspondence, conducts research and interpretation of data, proofs documents and performs quality control reviews, opens and distributes incoming mail, prepares mail outs, maintains mailing lists, maintains office schedules and appointments, makes copies, does filing, sends faxes, performs data entry, schedules meetings, conferences and facilities, assists with department personnel functions, monitors facility availability, opens and closes doors, assists administrative staff, participates in technical administrative projects, assists with specialized work activities, responds to technical administrative questions, and ensures necessary follow‑up. Performs receptionist duties, answers telephone, directs calls, runs office errands, logs phone calls and visitors, greets and receives the public, answers general questions about the department, and refers individuals to appropriate persons, departments or agencies. Provides direction and information to the public on department and county procedures, records transactions, maintains manual and computerized journal entries, processes financial reports including receipts, claims and disbursements, posts fees, and submits monies and pertinent information. Maintains effective document, file, and record retrieval systems, oversees paper and electronic files, creates, compiles, retrieves and disseminates information, manages record storage, scanning and indexed files, and serves as timekeeper. May translate for Spanish speaking clients, serve as a notary public, and order and purchase office supplies. Performs other job‑related duties as assigned. Education and Experience High School diploma or G.E.D. AND three (3) years of responsible office/clerical experience, including the operation of computer equipment such as word processing, spreadsheets, databases and a variety of software packages; OR any combination of education and experience that is equivalent to the stated requirements and sufficient to perform the duties of this job. Licenses, Registrations, Certifications, or Special Requirements Must pass a criminal background check for CJIS clearance. Applicants are required to successfully pass the background investigation, including fingerprint clearance. Knowledge, Skills, and Abilities Knowledge of Modern office/clerical practices, procedures, and methods. Policies, practices, procedures and terminology of assigned function. File management and techniques. Principles and procedures of record keeping. Customer service etiquette. Computer equipment, including word processing, spreadsheets, databases and a variety of software packages. Business English, spelling and arithmetic, letter writing, grammar and punctuation, and report preparation. May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information. Skill in Conducting research and presenting information. Processing financial reports, including receipts, claims, disbursements, travel, purchasing and mileage submittals. Performing cashier duties, such as receiving cash, issuing and posting receipts for fee payments or other charges. Operating a variety of modern office equipment, including a computer. Both verbal and written communication. Ability to Compile data and write clear and comprehensive reports. Understand and carry out verbal and written directions. Perform multitasking. Create effective filing systems, and retrieve and disseminate information. Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other county employees and officials, and the general public. Physical requirements include the ability to lift/carry up to 20-50 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment. Subject to sitting, client/customer contact, standing, walking, vision to monitor, repetitive motion, stooping/kneeling, squatting, bending, and reaching to perform the essential functions. Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions. Work Hours: Monday‑Friday 8 am − 5 pm Department: Facilities Management Location: 700 Lavaca Street, Austin, TX 78701 Criminal and Employment Background Checks Required. This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. #J-18808-Ljbffr Travis County