Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

NetVendor

Customer Service Representative

NetVendor is dedicated to leveraging the power of online technology to revolutionize the property management and vendor credentialing process. Our innovative flagship product, NetVendor Compliance, helps property management companies, vendors, and contractors be more efficient in every step of the compliance and credentialing process. With our fully digital property maintenance platform, NetVendor Maintenance, PMCs can streamline their entire maintenance workflow while gaining vital insights to improve their processes.

The Customer Service Representative plays a vital role in ensuring a seamless experience for our clients and partners. In this position, you will serve as a primary point of contact for vendors, property managers, insurance agents, and account managers — delivering responsive, professional support across multiple communication channels. You will handle a range of responsibilities, from compliance-related tasks such as background checks and document verifications to subscription management and customer outreach, making this an dynamic and impactful role within our organization. We are looking for someone who can work on-site in our Tualatin office, with the option of going hybrid or remote in the future.

Responsibilities
  • Provide quality customer care to vendors, property managers, insurance agents, and account managers across phone, email, and chat channels.
  • Collect information and process background checks, COI tracking, W-9 verifications, and TIN checks.
  • Answer inbound calls through the contact center, assisting customers with their profiles, subscription status, and compliance requirements.
  • Return outbound calls to customers who have left voicemails.
  • Proactively follow up with customers regarding expired subscriptions and enrollment verifications via phone and email.
  • Respond to customer emails and chats in a timely, helpful, and professional manner.
  • Take on additional responsibilities as assigned.
Qualifications

Knowledge/Skills/Abilities

  • Basic computer knowledge and experience using Microsoft Word, Excel, and Outlook
  • Basic level of experience with email and chat technologies
  • Solutions-oriented with strong and creative critical thinking skills
  • Able to troubleshoot, problem solve, make logical decisions, and set priorities
  • Able to work effectively under pressure
  • Ability to work in a fast-paced, metric-driven environment with the ability to multi-task
  • Strong written and verbal communication skills
  • Strong interpersonal skills including active listening, providing and receiving feedback, setting expectations, etc.

Education/Experience

  • Required:
    • High School diploma or GED
    • 1-2 years of Customer Service experience
  • Preferred:
    • Bilingual: Fluent in both English and Spanish
    • Experience working in a high-volume call center, taking back-to-back calls
    • Experience with NICE inContact or other similar contact center programs

NetVendor's Benefits Package

  • Medical, dental, and vision insurance
  • HSA, FSA, and DCFSA
  • Long- and short-term disability insurance
  • Free basic life insurance
  • Paid time off policy
  • Paid holidays: 7 per year + 1 floating holiday
  • Maternity Leave
  • 401(k) with company match
  • Employee Assistance Program

NetVendor is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy or related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local laws.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Tualatin, OR vacancy
  • $24 - $28 per hour

     ...Sales Development Representative (AECO Technology) Launch Your Sales Career: Sales Development...  ...transportation. Whether it's helping customers build and maintain infrastructure,...  ...phone-based sales development or customer service experience (passionate college grads are... 
    Suggested
    Ongoing contract
    Work at office
    Worldwide

    Trimble

    Lake Oswego, OR
    3 hours ago
  • $18 - $23 per hour

     ...Plumbing & Electrical is the premier home service company in the Portland area with over...  ...worry about! We truly care about our customers, our employees and our community. Through...  ...Employee discount The Call Center Representative will assist customer’s by arranging service... 
    Suggested
    Hourly pay
    For contractors
    Local area

    Sky Heating, AC, Plumbing & Electrical

    Tualatin, OR
    10 days ago
  • $17.75 - $18.75 per hour

     ...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI# : 1010...  ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making... 
    Suggested
    Weekly pay
    For contractors
    Local area
    Shift work
    Night shift
    Day shift
    Afternoon shift
    Early shift

    Chevron Stations Inc.

    Sherwood, OR
    a month ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Tualatin, OR
    4 days ago
  • $20 - $24 per hour

     ...Mechanics Bank is currently searching full time Customer Service Representative II to join our team at our Tigard (King City) Branch. This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The Customer... 
    Suggested
    Hourly pay
    16 hours
    Full time
    Work experience placement
    Work from home
    Flexible hours

    Mechanics Bank

    Tigard, OR
    4 days ago
  •  ...0 Southwest Avery Street - Responsibilities: Process parts and service orders including quotes and invoicing; Coordinate shipping arrangements...  ...service orders and processing returns; Receive and address customer complaints and expedite shipments; Maintain parts inventory and... 

    Illinois Tool Works

    Tualatin, OR
    4 days ago
  •  ...Future Opening: Customer Service Representative Full Time • Lake Oswego - OR We are a local general contractor, “Mr. Handyman”, seeking a friendly and outgoing Customer Service Representative with 3-5 years of experience for our office located in the Kruse Way area of... 
    Full time
    For contractors
    Work at office
    Local area

    Mr. Handyman International, LLC

    Lake Oswego, OR
    16 hours ago
  •  ...Customer Service Representative Location: 13921 SW Tualatin-Sherwood Rd, Sherwood, Oregon 97140 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative... 
    Start working today
    Local area

    U-Haul

    Sherwood, OR
    1 day ago
  • $20 - $22.5 per hour

     ...and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely...  ..., and more! What you'll do as a Customer Service Representative I: Maintain customer files to ensure up to date information... 
    Hourly pay
    Full time
    Work at office
    Immediate start
    Monday to Friday
    Shift work

    McLane Company

    Tualatin, OR
    2 days ago
  •  ...Customer Service Representative Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping... 
    Work at office
    Flexible hours
    Shift work

    DXP Enterprises

    Tualatin, OR
    3 days ago
  • $13.94 - $21.48 per hour

     ...The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position.... 
    Hourly pay
    Minimum wage
    Local area
    Remote work
    Flexible hours

    CorVel Career Site

    Portland, OR
    15 days ago
  •  ...Customer Service Representative (CSR) – Remote | Inbound Support, Tickets, Chat & Phone Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) About the Role We’re hiring a Customer... 
    Work at office
    Remote work
    Shift work
    Weekend work
    Afternoon shift

    Pavago

    Portland, OR
    15 days ago
  • $29 - $37 per hour

    Job Number: 32435 Salary: $29 – $37/hr DOE Industry: Legal Must Haves Associate’s degree preferred but not required 2+ years of relevant work experience Strong Microsoft Office proficiency Your New Role As a Accounting Coordinator, you will maintain company bookkeeping...
    Permanent employment
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Local area
    2 days per week

    Boly:Welch

    Tigard, OR
    2 days ago
  •  ...Specialist We are seeking an experienced Lead Generation Specialist to join our team and play a crucial role in expanding our customer base. As a Lead Generation Specialist, you will be responsible for engaging with potential customers within Costco stores and generating... 
    Hourly pay
    Flexible hours
    Weekend work
    Afternoon shift

    Closet Factory

    Tualatin, OR
    5 days ago
  • $49.6k - $68.3k

     ...Elevate Customer Success and Financial Growth as a Renewals Specialist Secure the future of our customer partnerships and drive business...  .... One to three years of experience in customer support, service management, accounts receivable, or sales. Proven success... 
    Hourly pay
    Ongoing contract
    Full time
    Contract work
    Work at office
    Local area

    Trimble

    Lake Oswego, OR
    1 day ago
  • We are continuously onboarding Remote Customer Service Representatives for a structured independent contractor opportunity supporting national client programs. \\\\ \ This is a work -from -home 1099 contractor role requiring certification completion and adherence to... 
    For contractors
    Work at office
    Remote work
    Work from home

    Faithful Financial

    Portland, OR
    15 days ago
  • $25 - $45 per hour

     ...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and...  ...big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GLOCPA

    Newberg, OR
    21 days ago
  • $75k - $140k

     ...individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by... 
    Full time
    Local area
    Home office

    Liberty Mutual Insurance

    Lake Oswego, OR
    9 days ago
  • $50k - $60k

     ...oriented environment where people can grow professionally, serve customers with integrity, and build meaningful careers. Before...  ...connect with you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Casey Hill - State Farm... 
    For contractors
    Work at office

    State Farm

    Sherwood, OR
    2 days ago
  •  ...Job Description Customer Service Representative - Sample Receiving Location: Onsite in Portland, OR Employment Type: Full-Time Pay: Competitive Compensation + Benefits About the Opportunity A growing laboratory services organization is seeking a... 
    Work at office

    Motive Workforce Solutions

    Portland, OR
    11 days ago
  •  ...Customer Service Representative OMIC USA, Inc. is an international Analytical Laboratory and is committed to global food health and safety through the analytical testing we offer to our clients. The Customer Service Representative performs an essential role by providing... 
    Work experience placement

    OMIC USA, Inc.

    Portland, OR
    4 hours ago
  •  ...passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions....  ...maintain relationships with existing clients, and present products or services to potential customers. Responsibilities: Lead Generation... 
    Work experience placement
    Local area

    Xylem

    Tualatin, OR
    4 days ago
  • $20 - $27.8 per hour

     ...Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. At Spectrum, we keep our customers connected by delivering Internet, Voice, and Video solutions to... 
    Local area
    Visa sponsorship
    Shift work
    Night shift

    Spectrum

    Portland, OR
    4 days ago
  • $21 - $23 per hour

     ...Customer Service Specialist (Payment Processing) Employment Type: Temp to Hire (6+ months then permanent) Compensation: $21 23/hr. USD Work Hours: 8:00 AM 5:00 PM, 40 hours per week Location: Lake Oswego, OR (fully onsite) LHH has partnered with a company based... 
    Permanent employment
    Temporary work
    Work at office
    Local area

    LHH

    Lake Oswego, OR
    3 days ago
  • $16.8 per hour

     ...Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Reynolds Dog Resort West Linn, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients... 
    Hourly pay
    Full time
    Work at office
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Broadmore Pet Retreat

    West Linn, OR
    2 days ago
  •  ...offerings, while guaranteeing responsive personal service and same-day shipping. As our customers' business grows, we grow with them. PTSolutions offers...  ...to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between... 
    Temporary work
    Work at office
    Local area
    Day shift

    PT Solutions

    Portland, OR
    5 days ago
  •  ...Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and... 
    Full time
    Part time
    Local area

    Savers | Value Village

    Tigard, OR
    4 days ago
  • $16.3 per hour

     ...job duties, responsibilities and requirements: Customer Satisfaction Provides prompt excellent customer service in a courteous, friendly and attentive manner....  ...REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to... 
    Contract work
    Part time
    Casual work
    Local area
    All shifts
    Shift work
    Night shift
    Weekend work
    Weekday work

    Circle K

    Newberg, OR
    16 hours ago
  • $18 - $20 per hour

     ...difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry... 
    Hourly pay
    Work at office

    IICRC

    Portland, OR
    2 days ago
  •  ...skill sets nationwide. Job Description Provides excellent customer service to existing and future customers by delivering services such...  ...Information Testing required: Typing (Must be 30 WPM) Call Center Representative Basic Windows Training Office Math Analytical Skills We pay... 
    Weekly pay
    Contract work
    Work at office

    APR Consulting

    Portland, OR
    16 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!