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Commercial Stadium Fan Experience Management - Atlanta

FIFA World Cup 2026™ - Canada, Mexico and the United States

Stadium Fan Experience Manager At FIFA26, the vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will feature 48 teams and be hosted by Canada, Mexico and the United States. This new format creates unique opportunities for greater participation and engagement among fans and players across North America and worldwide. Join the workforce that will plan and deliver this unforgettable experience. Key Information Location: Atlanta Department: Tournament Time Role | EG Employment Type: Fixed Term Contract Responsibilities Support the SFE operational planning with a strong emphasis on logistical coordination. Serve as the primary on‑site point of contact for the production agency, ensuring alignment on timelines, deliverables and issue resolution. Coordinate with key functional areas the seamless installation and operation of all activations. Oversee commercial partner booth load‑in and load‑out activities, ensuring compliance with venue regulations, approved schedules and health and safety requirements. Manage day‑to‑day communication with internal stakeholders and external vendors to maintain alignment throughout event build, operations and dismantling phases. Monitor and enforce build schedules, site access protocols and venue rules across all SFE elements and partner activations. Conduct site readiness walkthroughs to confirm all installations meet operational, safety and brand standards prior to event opening. Troubleshoot and resolve on‑site issues in real time, coordinating with relevant stakeholders to address technical, operational or logistical challenges. Maintain comprehensive operational documentation, including run‑of‑show inputs, contact lists and escalation procedures. Support the on‑site Marketing Venue Management team with Commercial Partner activities. Complete event evaluations and reporting. Any other duties that may be required. Qualifications Bachelor’s degree or equivalent education. Minimum 5 years experience in sports event management and preferably sponsorship marketing (preferably in soccer). Proven experience with administrative responsibilities for international events, ideally in the sports industry. Knowledge of marketing operations in event settings. Good planning, analytical and conceptual skills. Service‑oriented approach. Strong commitment to quality, results and accountability to a team. Resilience to stress and intensive work, persistence and commitment to procedures. Good IT skills and knowledge of working on sharing platforms. Ability to adopt a strategic view, take decisions and act promptly. Great attention to detail and to producing work of a high standard. Open‑mindedness, flexibility, and adaptability. Team player. Experience or knowledge of the host countries’ culture (Canada, Mexico, USA) an added asset. Languages Fluent in English. Spanish and/or French proficiency is a plus. Technology Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools. Equal Opportunity Statement FIFA26 is a proud equal opportunity employer committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. About FWC2026 The FIFA World Cup 26™ will be hosted by Canada, Mexico, and the United States, featuring 48 teams and offering unique opportunities for greater participation and engagement from fans and players worldwide. Join the workforce that is planning and delivering this unique and unforgettable experience. #J-18808-Ljbffr

Vacancy posted 3 days ago
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