Head of Customer Insight & Experience, NA (Hybrid)
Sage City
Sage City is seeking a Director of Customer Insight & Experience for North America, located in Atlanta. You will lead the development of customer insight strategies, generating actionable insights to improve commercial performance and drive growth. This role calls for significant experience in customer insight within a B2B software or technology environment, championing customer-centric thinking and influencing senior leadership in decision-making. The position offers a hybrid work model, competitive salary, and comprehensive benefits package including health coverage and paid time off. #J-18808-Ljbffr Sage City
- ...role. Stord is The Consumer Experience Company, powering seamless... ...economics, and drive sustained customer loyalty. Stord’s end-to-end... ...Salesforce Ventures. As the Head of Customer Experience, you... ...Team (ELT) with data-driven insights on competitive threats, market...SuggestedContract workShift work
- CMSPI is seeking a Client Insights Manager in Atlanta, GA to bridge the Insights team with other departments, enhancing client relationships... ...market strategies, interpreting vendor data, and presenting custom analyses to major clients. You will have a pivotal role in...Suggested
$60k - $80k
...is seeking a professional to support all aspects of the Guest Experience program. This role involves analyzing feedback, troubleshooting... ...strong understanding of hotel operations. The position offers a hybrid work schedule, with 3 days a week in the office, and a competitive...SuggestedWork at office3 days per week- ROLE: Client Insights Manager REPORTING TO: Chief Economist LOCATION: Atlanta office - hybrid working model, attendance in the office is expected at least 3 days a week... ...to‑day, you will be using your knowledge and experience to enhance our client and sales prospect relationships...SuggestedWork at officeFlexible hours3 days per week
$60k - $80k
...is seeking a professional in Atlanta, GA, to support the Guest Experience program by troubleshooting technical issues and improving guest... ...requires a Bachelor's degree, 5+ years of experience, and offers a hybrid work structure with three days a week in-office. The salary...SuggestedWork at office3 days per week- ...holding company with more than 20 years of experience, we’re focused on building simple,... ...execute strategic initiatives. This is a hybrid role that requires in‑office presence in... ...revenue and adoption rates while focusing on customer penetration strategies and develop with...Work at officeLocal area3 days per week
$160k - $170k
Director of Digital Marketing & Customer Experience 3 DAYS AGO Full Time Location: Atlanta, GeorgiaJob... ...enjoying the work-life balance of a hybrid schedule. Creative talent will... ...translate complex data sets into actionable, insight-driven decisions.Proven experience guiding...Full timeTemporary workWork experience placement- QGenda, LLC in Atlanta is seeking a Leader, Customer Success Management to supervise a team... .... Ideal candidates have over 4 years of experience, particularly in a SaaS context, and a... ...customer relations. The position offers a hybrid work model with comprehensive benefits....
$119k - $140k
...With over $1B in ARR, 250,000+ customers, and a global team, we’re... ...environment. Please note this is a hybrid role in our Atlanta office.... ...manual workflows, generate insights, and scale their internal operations... .... Requirements 5+ years of experience in B2B SaaS Customer Success,...Work at officeLocal areaRemote workVisa sponsorship- ...Customer Success Manager At Finastra, we're a global leader in... ...knowledge, business strategy insight, and strong account management... ...deliver an excellent customer experience and support Finastra's strategic... ...and business priorities. Hybrid working arrangements, and inclusive...Immediate startWorldwide
$120k
...Title: Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation:... ...30k) Reporting to: Head of Sales & Success This... ...in the customer experience, constantly looking for... ...delivering actionable insights to the Product, Marketing...Immediate start2 days per week3 days per week- The Home Depot in Atlanta seeks a Senior Manager of Customer Strategy to lead customer insights and enhance business strategies. The role involves working... .... The ideal candidate should have 7+ years of experience, preferably in retail or consulting, and possess strong...
- ...Atlanta is seeking a Director of Customer Analytics to provide strategic insights and lead analytics initiatives. The... ...should have over 6 years of experience in analytics, strong problem-solving... ...and SQL. This position offers a hybrid working model and a competitive benefits...
- ...Manager LOCATION: Atlanta office - Hybrid working model, attendance in the office... ..., and industry and regulatory insights to identify and quantify opportunities... ...minimum of 5 years of professional experience in consulting, customer success or account management of enterprise...Work at officeWorldwideFlexible hours3 days per week
- ...company with more than 20 years of experience, we're focused on building... ...partnerships. This is a hybrid role that requires in-office... ...needs are addressed Provide insight and information to cross-... ...client services, marketing, and customer experience Serve as...Contract workWork at officeLocal area3 days per week
- ...Customer Success Manager, Retail Lending The Customer Success Manager... ...owns the post-sale customer experience through renewal readiness,... ..., providing customer insight, risk assessment, and advocacy... ...location and business priorities. Hybrid working arrangements, and inclusive...Immediate startWorldwide
$130k - $140k
...prominent logistics and transportation company is seeking a Customer Insights & Data Analytics Manager in Atlanta, Georgia. The role involves... ...have a Bachelor's degree, 8+ years of big-data analytics experience, and advanced skills in SQL and Excel. Comprehensive benefits...$212k - $318k
...or Washington, D.C. (role is typically hybrid; office presence expectations vary by office... ...prioritization informed by market insights, competitor positioning, and internal strategy... ...required. Minimum 20+ years of relevant experience in Medicaid. Proven leadership...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...Vinyl By Design. Position Overview Fencing Supply Group is seeking a strategic, process-driven, and people-focused Director of Customer Experience to lead the evolution of our customer support organization. This role will be responsible for developing scalable customer...For contractorsRemote work
- ...P.C. is hiring a Business Development Manager in Atlanta. This hybrid role focuses on managing and expanding relationships with approximately... ...events. Ideal candidates will have over 5 years of sales experience, ideally within the legal or healthcare industry, and a proven...
- ...high-quality accounting support and actionable financial insights. The ideal candidate will manage accounting activities for... ...in Accounting is required, alongside 3-6 years of relevant experience. This is a hybrid role, offering opportunities for professional growth and leadership...
$90k - $195k
...Executive At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to... ...overall management of a book of National Accounts in the 5,000+ customer segment. They are accountable for the maintenance, growth and...Remote jobMinimum wageFull timeWork experience placementLocal area$155.25k - $359.38k
...accelerate decision-making, and improve member experiences. Key Responsibilities Establish... ...continuous engagement, gaining deep insight into their industry, challenges, and growth... .... While many positions offer remote or hybrid work options, these arrangements are...Temporary workWork at officeRemote workFlexible hours$117k - $159k
...SENIO006853 Employment Type: Full‑Time, Hybrid Location: Atlanta, GA 30328, USA... ...and leadership levels. Translate client insights and market intelligence into actionable... ...grow within their roles. Qualifications Experience: Minimum 10 years in environmental engineering...Full timeTemporary work$175k - $225k
Overview This is a hybrid role with the expectation that time working will regularly take... ...reports to the Managing Director and Group Head of the TMT team. Location for this... ...Established relationships and transaction experience that are relevant to this sector would be...Work at office$92k - $115k
...Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether... ..., while continuously surfacing customer insights that shape internal priorities and improvements....Remote workFlexible hours- ...Customer Success Manager Incident IQ HQ (Atlanta) About Us: Atlanta-based Incident... ...automating the routine, and surfacing the insights that matter most, we can create the... ...Business, or a related field ~3-5 years of experience in customer success, account management,...Full timeContract workWork at office
- ...FlowPath is looking for their first Customer Success Manager to join our team. El numero... ...will help create an invaluable customer experience and serve as an advocate for our customers... ...Analyze client usage and integrate insights into a tailored success plan for our diverse...Casual workWork from homeFlexible hours
- ...individual to join our fast-paced and dynamic Customer Success team. In this role, you will... ...seamless, growth-oriented post-sale experiences for new clients. Cultivate strategic,... ...expansion strategies. Deliver actionable insights and growth metrics: Provide clients...Full timeRemote workWork from homeFlexible hours
- ...looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team.... ...knack for identifying trends and turning insights into action. ~ Excellent... ...collaborative with a growth mindset. ~ Experience with Salesforce or similar CRM tools is...Temporary workWorldwideHome officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Head of Customer Insight & Experience, NA (Hybrid). Be the first to apply!
- customer insights analyst Atlanta, GA
- customer marketing Atlanta, GA
- customer retention Atlanta, GA
- customer project program manager Atlanta, GA
- customer engineer Atlanta, GA
- work from home customer Atlanta, GA
- customer liaison Atlanta, GA
- customer satisfaction Atlanta, GA
- customer experience associate Atlanta, GA
- customer experience trainer Atlanta, GA



