Fulfillment Center Help Desk Technician
Full-time
1A Auto Inc
:
About 1A Auto
1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great can-do culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.
We are passionate about empowering people to do their own auto repairs. Our company's mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs.
Overview of Fulfillment Center Help Desk Technician
The FC Help Desk Support Professional provides in-person support for facility devices on-site, as well as email and phone support to the company's employees. This role is exclusively based at our Indianapolis facility.
General Responsibilities
- Tier 1 Support; triage incoming support tickets.
- Provide Windows desktop support.
- Provide software application support.
- Provide mobile and print support.
- Scanner and Wi-Fi support.
- Preform systems preventative maintenance.
- Work on-site at our Indianapolis facility.
Requirements and Qualifications
- AS or BS, or equivalent experience.
- 2-5 years of related work experience.
Please note: This is not all-inclusive, but rather is intended to capture most of the job functions.
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Vacancy posted 2 days ago
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