Operations Manager

Job Description

Job Description

About Company

1 Click Logistics, founded in 2018, is a third-party logistics (3PL) provider committed to delivering exceptional service in distribution, warehousing, transportation, and innovative logistics solutions. With locations in Sparks, Nevada; Sacramento, California; Dayton, Ohio; and Hagerstown, Maryland, we are strategically positioned to serve customers across the U.S. Our mission is to serve our customers, team, and community while fostering a unique, employee-centered culture.

Our comprehensive services include warehousing and distribution, retail and e-commerce fulfillment, and transportation management, all designed to streamline operations and reduce costs for our customers. We also provide value-added services, such as re-packaging, labeling, and light assembly, to meet specific customer needs. Utilizing advanced technology, our web-based Warehouse Management System (WMS) and integrated Electronic Data Interchange (EDI) connect seamlessly with major retailers, ensuring transparent and efficient operations.

Our ability to serve some of the world’s largest retailers, including Walmart, Target, Costco, and Home Depot, reflects our commitment to quality and efficiency. At 1 Click Logistics, we prioritize our employees’ well-being, fostering a supportive and inclusive work environment that empowers our team to provide the exceptional service our customers expect and contribute positively to our community.

Job Summary

The Operations Manager plays a vital role in overseeing and optimizing the day-to-day logistics operations within an organization. Responsible for managing and coordinating the movement of goods, ensuring efficient inventory management, and maintaining a smooth supply chain. Additionally, leads a team of logistics professionals, implements strategies to improve operational efficiency, and collaborates with internal and external stakeholders to achieve organizational goals.

Duties and Responsibilities

• Manage and oversee all aspects of logistics operations, including transportation, warehousing, inventory management, and order fulfillment.
• Develop and implement strategies to optimize the supply chain, improve operational efficiency, and reduce costs.
• Coordinate with suppliers, vendors, and logistics service providers to ensure timely and costeffective transportation and delivery of goods.
• Monitor and analyze key performance indicators (KPIs) to measure performance, identify areas for improvement, and implement corrective actions.
• Develop and enforce standard operating procedures (SOPs) to ensure consistency and adherence to quality and safety standards.
• Collaborate with cross-functional teams, such as procurement, sales, and customer service, to ensure alignment and efficient coordination.
• Lead, train, and develop a team of logistics professionals, providing guidance, coaching, and performance feedback.
• Utilize the warehouse management systems (WMS) to track and manage inventory, shipments, and order fulfillment processes.
• Ensure compliance with local, regional, and international regulations and customs requirements.
• Identify opportunities for process improvements, automation, and technological advancements to enhance logistics operations.
• Stay informed about market trends, industry best practices, and emerging technologies to drive innovation and continuous improvement.
• Manage logistics budgets, forecasting, and financial performance, identifying areas for cost savings and efficiency improvements.
• Direct supervision of the Warehouse Supervisors.
• Performs other duties as assigned.

Required Skills and Abilities

• Proven experience in logistics operations, preferably in a managerial role.
• Strong knowledge of logistics operations, supply chain management, and transportation strategies.
• Excellent leadership and team management skills, with the ability to motivate and develop employees.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with warehouse management systems (WMS) and inventory control software.
• Familiarity with industry standards, regulations, and customs requirements.
• Ability to adapt to a fast-paced and dynamic business environment.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Demonstrated ability to drive continuous improvement and implement best practices in logistics operations.
• Able to lead salaried/exempt positions in multi-shift operation with > 50 employees.
• Proficiency in using computer systems and software, including MS Office Suite.
• Knowledge of safety regulations and practices in a warehouse environment.

Education and Experience

• Bachelor’s degree in Logistics, Supply Chain Management Business Administration, or related field required.
• A minimum of four years of experience in Operations Management required.

Physical Requirements

• Periods of sitting at a desk and working on a computer.
• Standing and Walking: The role requires the ability to stand and walk for extended periods as to navigate the warehouse floor and moves between different areas of the facility.
• Must be able to lift 50 pounds at times.
• Safety Awareness: Should be mindful of safety procedures and have a strong awareness of potential hazards in the warehouse environment.

1 Click Logistics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.