Personal Banking Assistant & Branch Teller Miami

We invite you to be our next Personal Banking Assistant & Branch Teller at Davivienda International Miami . Responsible for the daily activity and balancing of the Teller, Cash reserve, including the ATM. Assist the Branch Officer and the liaison between the Operations Department and the Branch in servicing and assisting the customers in their questions related to services and products and all their banking needs. Also assist the Branch Officer in servicing the Davivienda Colombia clients directing them to the proper person(s) in Head Office. Comply with Bank’s policy and procedures, Fed regulations, BSA and AML, and OFAC, knowledge of Bank’s Code of ethics is a must. Likewise, will be responsible for welcoming visitors at the Davivienda International Branch and assist them with all banking needs, as well as assisting all existing and potential clients that contact our Branch office by phone. Key Responsibilities Responsible for the daily activity and balancing of the teller, cash reserve and the ATM. Review for accuracy and process all the checks and deposits slip received by the Bank via pouch and mail. Provide support and act as liaison to the personal account officers in Davivienda Colombia. Support with everything related to the onboarding process of the international and local clients. Offer support with the Sydel program (profiles, cases, call reports, etc.) Cover the absence of the Customer Service Specialist II. Qualifications Bachelor’s degree (B.A.) from a four-year College or University; or one to two years’ related experience and/or training; or equivalent combination of education and experience. Fluency in both Spanish and English (spoken, written, and reading comprehension). 2 years related experience and/or training in cash handling in other sectors or in the banking sector. Self-motivated with the ability to work autonomously in a fast-paced environment. Proficiency in handling money. Quick learner Concentration Teamwork Relationship skills Proficiency in G Suite tools preferred Monday-Friday 8:30 AM-5:00 PM This role is based in Miami, United States #J-18808-Ljbffr Banco Davivienda