Notification Specialist

The Notification Specialist coordinates shipping, installation, and regulatory notifications for AGS Slots and Tables products orders. Responsibilities Monitor, control and manage business operations to meet customer expectations and company goals. Thorough understanding of how to interpret regulatory shipping rules for the various products shipped to customers. Review Microsoft Business Central cues to ensure notifications are sent to comply with regulatory requirements and desired delivery dates. Ensure each order has the correct shipping addresses for cabinets, software and hardware. Populate the Compliance Notification Date and Software Ship Date on each order requiring notification to be in accordance with the regulatory shipping rules. Prepare and distribute shipping notifications to regulators, customers and AGS Sales, which may include special and complex customer/regulator supplied forms. Ensure compliance with company standards and procedures. Address customer inquiries, resolve issues and proactively obtain customer feedback. Update job knowledge by participating in educational opportunities. Maintains positive and healthy relationships with various teams to ensure customer service effectiveness. Other duties as assigned. Skills and Requirements High School or GED required Associate’s degree or equivalent work experience 2 to 3 years of experience preferred General knowledge of ERP and/or CRM systems Exceptional attention to detail Strong customer service skills: friendly, approachable, and motivated with a strong work ethic and high degree of integrity Experience with Microsoft Office Suite Programs Note: All offers are contingent upon successful completion of a background check. AGS is an equal opportunity employer. Job Snapshot Location: Job Type: Production/Shipping/IAA Date Posted: 09/24/2026 About Us AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at . #J-18808-Ljbffr PlayAGS, Inc.