Senior Human Resources Systems & Analytics Project Manager

Job Description

Job Description

Senior Human Resources Systems & Analytics Project Manager

ABOUT THE POSITION:

Reporting to the Chief People Officer, the Senior Human Resources Systems & Analytics Project Manager oversees the organization's HR information systems, workforce analytics, and payroll operations support functions. This role serves as the primary subject matter expert for HR technology, analytics, and payroll systems, ensuring that systems, data, and reporting processes are accurate, reliable, compliant, and aligned with organizational needs.

The position provides operational leadership for HRIS administration, payroll systems oversight, reporting infrastructure, and workforce analytics. The role is responsible for managing system configuration, optimization, integrations, and continuous improvement initiatives that enhance HR service delivery, payroll administration, and overall user experience.

Working collaboratively with Human Resources, Information Technology, Payroll, Finance, and external vendors, the Senior HR Systems & Analytics Project Manager ensures system integrity, payroll accuracy, data quality, compliance, and seamless integration across platforms. The role also coordinates cross-functional projects that support organizational efficiency and strengthen HR technology capabilities.

In addition, the position oversees payroll-related governance, reporting, audits, compliance support, and process improvement efforts within HR. The role delivers actionable workforce insights, maintains HR data governance standards, and supports strategic decision-making through effective analytics, reporting, and project execution across the organization.

SUPERVISION RECEIVED:

Receive directions from the Chief People Officer or a position in a lower grade.

SUPERVISION EXERCISED:

May supervise support staff as assigned by the Chief People Officer.

POSITION SUMMARY:

• HR Systems Administration, Payroll Oversight, Integration & Governance

  • Manage configuration, maintenance, and optimization of HR systems including HRIS, ATS, LMS, payroll, and talent management platforms.
  • Oversee and coordinate the day-to-day payroll function within HR to ensure accurate, timely, and compliant payroll processing in partnership with Finance and Payroll stakeholders.
  • Ensure payroll data integrity, system accuracy, security, and compliance across all HR and payroll technology platforms.
  • Coordinate system integrations, upgrades, testing, payroll validations, and enhancements in collaboration with IT, Payroll, Finance, and external vendors.
  • Maintain HRIS and payroll governance standards, documentation, workflows, and operational procedures.
  • Support troubleshooting and resolution of HRIS and payroll system issues to ensure continuity of HR and payroll operations.
  • Monitor payroll-related system controls, audits, reconciliations, and reporting processes to support organizational compliance and operational accuracy.

• Workforce Analytics & Reporting

  • Develop and maintain workforce dashboards, reports, scorecards, payroll reporting, and standard analytics outputs.
  • Analyze workforce data trends related to turnover, recruitment, retention, engagement, compensation, payroll metrics, and performance.
  • Deliver insights and recommendations to HR leadership to support workforce planning, payroll operations, and organizational decision-making.
  • Support predictive analytics efforts by identifying trends and potential workforce risks using available data tools and models.

• Project Management & Process Improvement

  • Lead and coordinate HR systems, payroll systems, and analytics projects from initiation through implementation, ensuring delivery within defined scope, timeline, and budget.
  • Manage cross-functional coordination with HR, IT, Payroll, Finance, and external vendors.
  • Identify and implement process improvements that enhance HR system efficiency, payroll administration, reporting capabilities, compliance, and user experience.
  • Develop project documentation including plans, timelines, requirements, testing protocols, payroll process workflows, and implementation documentation.

• HR Operations Support & User Enablement

  • Oversee day-to-day HRIS and payroll operational activities including data updates, payroll audits, reporting requests, reconciliations, and system support tickets.
  • Provide training, documentation, and guidance to HR users, payroll stakeholders, and system users.
  • Monitor system usage, payroll processing accuracy, data quality, and reporting consistency to ensure effective adoption and operational reliability.
  • Ensure compliance with organizational policies, wage and hour regulations, employment laws, payroll tax requirements, and data privacy standards.

MINIMUM QUALIFICATIONS REQUIRED:

• Bachelor's degree in Human Resources, Information Systems, Business Administration, Data Analytics, Accounting, or related field preferred.
• 5–7 years of experience in HRIS administration, payroll systems management, HR analytics, or HR technology roles preferred.
• Experience overseeing or supporting payroll operations and payroll-related compliance activities.
• Experience with HRIS and payroll platforms (e.g., Workday, UKG, ADP, Oracle, or similar systems).
• Strong knowledge of HR and payroll data structures, reporting tools, workforce analytics concepts, and payroll compliance requirements.
• Experience supporting system integrations, payroll reporting development, audits, and process improvement initiatives.
• Strong proficiency in Excel and HR/payroll reporting tools.
• Demonstrated project coordination or project management experience in cross-functional environments.
• Strong communication, analytical, stakeholder management, and problem-solving skills.

OTHER REQUIREMENTS:

Proven record of accomplishment with organizational planning and growth. Experience with teaching, facilitation and presentation capabilities. Adept with a variety of multimedia training platforms and methods. Record of design and implementation of effective training and development in support of business objectives. Knowledge of Microsoft Office™. Excellent verbal and written communication skills and problem-solving skills and the ability to manage multiple priorities. Must also interact with professionals from a wide variety of disciplines.

ALL OTHER DUTIES AS ASSIGNED:

This is not an exclusive list of all job functions, and the employee is expected to complete all duties as assigned. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally. This job description in no way constitutes an employment contract or agreement.

EOE