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Student Advisor - Tier 2, Remote Customer Champion

$19 - $22 per hour

Cengage Group

Columbus, OH
  • Remote job

Cengage Group in Columbus, Ohio, is seeking a Tier 2 Student Advisor to provide exceptional customer support in a structured call center environment. This role involves managing customer inquiries via phone and chat, handling case resolution with empathy and efficiency. The ideal candidate will have 1-2 years of experience in customer service, demonstrating strong communication skills and emotional intelligence. Compensation ranges from $19.00 to $22.00 USD per hour, depending on qualifications and experience. #J-18808-Ljbffr Cengage Group

Vacancy posted 3 days ago
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