Remote Tier 2 Support Specialist - SaaS Clinical
REALTIME SOFTWARE SOLUTIONS LLC
- Remote job
REALTIME SOFTWARE SOLUTIONS LLC in San Antonio is seeking a Customer Support Specialist II for a full-time remote role. You will handle complex Tier 2 issues and mentor L1 Specialists, ensuring high-quality customer support. The ideal candidate has over 3 years of experience in technical support with knowledge in clinical trial software. The position offers health insurance, unlimited Paid Time Off, and a monthly connectivity stipend. #J-18808-Ljbffr REALTIME SOFTWARE SOLUTIONS LLC
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$68k - $120.5k
...liaison to the customer for Epic support. Works on complex analytical... ...and Abilities Three years of clinical experience. Principal... ...when to escape issues to level 2 Epic analyst. Ability to discern... ...Physicians, Nursing, Ancillaries and Remote Sites). Experience working...Remote workFull timeWork at office- Description Position Title: Tech Operations Support Specialist, Tier 2 (Corporate) Requisition #: 268 Position Type: Exempt Location: Stafford... ...expectation) to east coast office locations Provide remote technical support across multiple time zones and international...Remote workWork at office
- ...product of Easy Web Inc., is seeking a user support specialist to assist users with technical and... ...ability to work collaboratively within a remote team. Responsibilities include managing... ...will have prior experience in SaaS user support and a passion for creative...Remote work
$19 - $22 per hour
...Cengage Group is looking for a Tier 2 Student Advisor in Phoenix, AZ, dedicated to providing exceptional customer service in a fast-paced environment. This role requires strong empathy and communication skills to effectively resolve customer issues and build relationships...Remote workMonday to Friday$26 - $28 per hour
...to make an impact in a supportive, growth-oriented environment... ...ITMS Support Specialist Tier 1 position with New Era... ...consulting, on-site or remote troubleshooting, and support... ...and tracking work. ~2+ years in a customer facing... ...~2+ years working with SaaS products....Remote workFull timeLocal areaImmediate startWorldwideMonday to Friday$19 - $22 per hour
Cengage Group is looking for a Tier 2 Student Advisor to provide personalized customer support in Anchorage, Alaska. This role is vital in delivering high-quality assistance to students, managing cases with empathy and efficiency. The ideal candidate will have experience...Remote work$19 - $22 per hour
...Cengage Group in Wichita, Kansas is hiring a Tier 2 Student Advisor dedicated to providing exceptional customer support. This role focuses on resolving issues with empathy and precision in a fast-paced call center environment. You will be responsible for managing customer...Remote workHourly pay- A progressive health-tech startup is seeking a Clinical Support Associate to manage inquiries in a remote setting. You will ensure patients receive timely support throughout the prescription process, handling 40-60 inquiries daily. The role requires certification, strong...Remote work
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- ...company is seeking an Associate Product Support Representative for their Phoenix office... ...relationships. Ideal candidates have 2+ years of SaaS application support experience, a relevant... ...issues efficiently. Perks include remote work options and a comprehensive benefits...Remote jobWork at office
- ...A leading healthcare technology company is seeking a Clinical Technical Support Specialist to assist customers with software inquiries. This role requires... ...skills. The position offers a competitive salary, bonus potential, and remote/hybrid work options. #J-18808-Ljbffr...Remote work
$62k - $141k
Tier 2 Operations Support Specialist The Opportunity: Engineering to make a system more resilient and efficient frees up time and money to build more... ...generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still...Remote workFull timeContract workPart timeWork at officeLocal areaNight shiftRotating shift- ...Position Overview At PHIL, our Clinical Support Associates serve as the first... ...inquiries per day. In this fully remote position, you will handle... ...issues, prior authorizations, tier exceptions, and appeals Use professionalism... ...(PTCB) certification Minimum 2 years of pharmacy technician...Remote workWork at office
- ...software company in Phoenix, AZ is seeking a Technical Support Specialist to join their Tier 1 team. The role involves providing exceptional... ...speed and precision. The ideal candidate will have 2+ years of B2B SaaS Technical Support experience, strong analytical and...
$20 - $22 per hour
...healthcare technology and clinical services company with a... ...our software platform (SaaS). We combine cutting edge... ...of a Clinical Support Lead, you will make outbound... ...patient-facing environment Remote Work Requirements An established... ...of approximately 2–3 weeks between late December...Remote workHourly payPermanent employmentTemporary workSeasonal workLive inMonday to FridayFlexible hoursShift workRotating shift- ...leading client experience platform provider is seeking a Manager of Tier 1 Support to drive the effectiveness of their support team. This role... ..., with strong technical skills and a proven track record in a SaaS environment. Competitive salary and benefits offered for this...Remote workFull time
- ...Services is looking for an Offshore Customer Support Specialist to join a global SaaS company's Support team. This role requires at least 2 years of experience in customer support,... ...internal teams. The position is fully remote with opportunities for professional growth...Remote work
$42k - $55k
...ChurnZero, Inc is seeking a Customer Support Representative to manage support cases and... ...with teams to resolve issues. This remote role requires 2+ years in customer support, active listening... ...candidates will have experience in SaaS environments and familiarity with Zendesk...Remote work$60k - $75k
...Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by... ...Familiarity with Zendesk Deep understanding of clinical workflows, home health, or EHR/EMR... ...teams to NRC the user experience Remote opportunity, collaborative culture, and...Remote workFull time- ...TIER 1 FRONTLINE & EXECUTION TEAM Support Operations Location: Remote Employment Type: Full Time ROLE PURPOSE The Frontline & Execution Team serves as the first point... ...executive contacts. Escalations remain internal to Tier 2, Menu, or Networking. KEY RESPONSIBILITIES Call...Remote workFull timeShift work
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