Technical Claims Specialist

Technical Claims Specialist

Under limited supervision and established practices, the Technical Claims Specialist is responsible for the investigation, evaluation, and disposition of environmental and emerging risk general liability and business auto claims of moderate to high exposure.

Responsibilities:

• Investigates claims to determine whether coverage is provided; includes analysis of potentially applicable policy provisions and drafting comprehensive coverage position letters, sometimes in conjunction with Home Office Legal coverage counsel.
• Establish liability and verify damages. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Unit Manager on cases which exceed authority.
• Works closely with defense counsel in managing litigated files according to established litigation management protocols.
• Identifies and appropriately handles suspicious claims.
• Identifies and appropriately handles claims with third party subrogation potential.
• Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Unit Manager on cases which exceed authority.
• Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds.
• Monitors trials and reports daily to Unit Manager. Makes recommendations regarding strategy based upon developments.
• Confers directly with policyholders on coverage and resolution strategy issues.
• Establishes and updates -Action Plans- on assigned claims which clearly reflect file status and disposition strategy.
• Provide support for more senior and upper-level claim handlers on the Team, including but not limited to special claim and account level projects and data organization.

Qualifications:

• Solid understanding of General Liability and Business Auto claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively.
• Strong writing skills and ability to draft clear and concise coverage position letters and authority memos in matters involving complex claims and coverage analysis.
• A Bachelor's Degree or equivalent business experience is required.
• In addition, the candidate will generally possess 4-5 years of related claims experience.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco