Bilingual Business Process Analyst

Shape The Future Of Financial Programs

This role supports the evaluation and improvement of billing processes to drive efficient operations across North America. As a key contributor, you will partner with stakeholders to streamline workflows, support successful program execution, and deliver meaningful value to the organization.

Key Responsibilities

• Act as a main point of contact for the Billing team in Mexico, improving systems and processes to streamline operations across North America.
• Collaborate with departments to align project goals, provide updates, and implement process enhancements.
• Analyze billing and operational data to identify trends, perform root-cause analysis, and provide clear reports and insights.
• Track project milestones to support execution and ensure resources align with deadlines.
• Organize and maintain key project documentation to ensure programs run smoothly.

Minimum Requirements

• Bachelor's degree, with a major in Finance or Accounting preferred.
• 2 years of experience in business process optimization, change management, or a related area.
• Strong organizational, communication, and leadership skills.
• Proficiency in project management tools and software.
• Bilingual (English/Spanish) - fluent in both verbal and written forms.
• Available for travel to North American locations.

Work Environment

• All positions are on-site.

At Talent Wave Associates, we connect outstanding talent with exceptional opportunities. We're proud to be an Equal Opportunity Employer and are committed to fostering an inclusive, people-first recruiting experience.