Associate Director, Medicaid Product Management

Become a part of our caring community

As an Associate Director of Product Management at Humana, you will shape the future of our Medicaid portfolio and make a meaningful difference in the lives of vulnerable communities. In this leadership position, you will guide dynamic teams and oversee innovative product development, translating enterprise and Medicaid strategies into actionable roadmaps that deliver measurable value for members and Humana.

Your strategic vision and passion for results will empower your team to advance best-in-class product management practices, champion innovation, and lead transformation at scale. You will collaborate with senior leaders and cross-functional partners to ensure our products not only meet regulatory standards but also set new benchmarks for improving health outcomes.

This is a unique opportunity to grow as a leader, promote the product management discipline, and leave a lasting mark on Humana's mission to serve with caring, curiosity, and commitment. If you thrive in a collaborative, purpose-driven environment and are energized by challenges that demand creative solutions, we invite you to join us in building a healthier, more equitable future for the communities we serve.

• Lead, develop, and empower a team of Product Managers and Product Owners, ensuring clear role accountability, regular goal setting, and ongoing coaching to achieve a high-performance, collaborative culture aligned with Humana's values and the Leader Standard.

• Develop and maintain product vision, strategy, and multi-year roadmaps for assigned Medicaid product lines, translating enterprise and line-of-business priorities into actionable initiatives with measurable outcomes.

• Facilitate and ensure strong alignment across Agile Release Trains (ARTs), collaborating with Release Train Engineers, Solution Architects, and business owners to optimize end-to-end product delivery and remove impediments.

• Champion the adoption and maturity of Agile and Lean Portfolio Management practices, including driving PI (Program Increment) planning, backlog refinement, and regular inspect-and-adapt workshops to accelerate value delivery.

• Establish and oversee a robust validation framework across the Medicaid portfolio, ensuring business outcomes and value are aligned with strategy and integrated throughout the delivery lifecycle.

• Oversee the intake, prioritization, and sequencing of product features and enablers, using objective data and value streams to inform investment decisions and maximize business value.

• Monitor, analyze, and report on product performance metrics, member outcomes, and value realization, leveraging data to drive iterative improvement, transparency, and strategic course correction.

• Represent the Medicaid product portfolio in enterprise forums, ensuring clear communication of strategy, value delivery, and resource needs to senior leaders and cross-functional partners.

• Proactively identify market trends, regulatory changes, and emerging technologies affecting Medicaid, translating insights into recommendations for product innovation and differentiation.

• Cultivate a culture of continuous improvement by coaching team members on Lean-Agile mindset, providing feedback, and supporting development plans tailored to individual strengths and aspirations.

• Ensure compliance with all relevant regulatory and contractual requirements, collaborating with legal, compliance, and operations teams to mitigate risk and uphold member trust.

Use your skills to make an impact

Required Qualifications

• Education: Bachelor's degree in business administration, healthcare administration, public health, or related field.

• Experience: Minimum of seven (7) years of progressive product management experience.

• Team Leadership : Minimum of three (3) years of leadership experienc e managing Product Managers or Product Owners within a complex, matrixed organization, with a proven ability to lead cross-functional teams of at least five (5) direct reports and drive stakeholder alignment and collaboration across functions.

• Talent Development: Experience coaching and mentoring product management professionals.

• Strategic Execution : Demonstrated track record of translating enterprise and/or Medicaid strategies into product roadmaps, with clear examples of launching or optimizing at least two major product lines resulting in measurable improvements (e.g., cost savings, customer satisfaction, regulatory compliance, or growth metrics).

• Enterprise Representation: Experience presenting and advocating for product portfolios in at least two enterprise-level planning or prioritization forums, including creating documentation of impact or outcomes.

• Agile & LPM Experience: Demonstrated knowledge and hands-on experience with Agile methodologies and Lean Portfolio Management (LPM), including direct involvement in at least one Agile transformation or adoption project.

• Communication & Stakeholder Engagement: Evidence of exceptional written and verbal communication skills, including development of executive-level presentations, reports, or business cases.

• Process Improvement: Experience leading at least one process improvement initiative within product management, with documented outcomes such as improved delivery speed, quality, or efficiency.

Preferred Qualifications

• Education: Master's degree in business administration, healthcare administration, public health, or related field.

• Agile Certification: Active SAFe certification (e.g., SAFe Product Owner/Product Manager or SAFe Lean Portfolio Manager) or equivalent Agile certification (must be listed on resume).

• Healthcare & Medicaid Experience: Minimum of 2 years of product management experience in Medicaid or healthcare, including responsibility for interpreting and applying regulatory and compliance requirements in product development or delivery.

• Scaled Agile Leadership: Experience leading or participating in three or more Agile Release Train (ART) or Lean Portfolio Management practices at scale (multi-team or multi-portfolio), with examples of measurable business impact.

• Transformation & Innovation: Documented experience managing three or more large-scale product transformation initiative (e.g., digital migration, end-to-end process redesign, new market entry), including description of challenges, innovations implemented, and results achieved.

• Industry Insight : Demonstrated expertise in digital health, Medicaid industry trends, or emerging technologies (e.g., social determinants of health, telehealth, value-based care), including at least one presentation, publication, or project in the last two years.

Additional Information

• Workstyle: This is a remote position.

• Travel: Travel requirement of up to 10%, with potential for out-of-state travel to support team engagement and strategic planning initiatives.

• Direct Reports: Up to 5 associates.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$138,900 - $191,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 08-27-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at?Humana.com?and at?CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our