Administrative Assistant

Administrative Assistant

The Administrative Assistant supports the Revenue Cycle department through ordering and maintaining supplies, handling mail, and reception area responsibilities.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

Minimum Qualifications:

• High School Diploma or Equivalent.
• Prior experience in a business office role.
• Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
• Ability to cope with an ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions:

• Manages the reception area to sign in guests and ensure valid access to the office space by employees.
• Assist with routing incoming mail, faxes, and interoffice communications.
• Manages office and building supplies for the department (all locations) including ordering, maintaining inventory, putting away items, etc.
• Answers and directs any incoming calls appropriately and with courtesy.
• Supports department initiatives and projects providing assistance as directed.
• Coordinates the use of conference rooms and assists with managing conflicting meetings.
• Scans necessary documents and assigns them to the appropriate patients' medical record.
• Triage and submit requests related to building maintenance needs.
• Assist with event planning and coordination of employee recognition initiatives.

About the Benefits:

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement:

At Palmetto Infusion we believe that patient advocacy is at the heart of everything we do regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we're working directly with patients or supporting them behind the scenes our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive. Together we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates "The Palmetto Experience" — a standard of excellence that defines us and enriches the lives of those we serve.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.