Administrative Receptionist

Job Description

Job Description

Job Summary: 

The Administrative Receptionist serves as the first point of contact for visitors, customers, vendors, and employees while providing administrative support to multiple departments. 

The ideal candidate is well-organized, detail-oriented, and able to effectively manage multiple priorities while maintaining a high standard of professionalism and customer service.

Essential Duties & Responsibilities:

1. Provide general office and administrative support in a fast-paced, multitasking environment, including:
   1. Provide customer service and greet all visitors.
   2. Maintain company itinerary and general office phone/employee lists.
   3. Process all mail and packages – incoming and outgoing. Monitor postage usage.
   4. Operate a multiple-line telephone console, direct incoming calls, and secure the identity of the caller (Management). 
   5. Maintain document control systems and track project information to ensure records remain current, accurate, and accessible. 
   6. Assist with scheduling meetings.
   7. Maintain electronic filing systems and support document management platforms (e.g., Procore, SharePoint, or similar systems). 
   8. Coordinate monthly birthday celebration. 
   9. Support company events, special projects, and other administrative initiatives as needed. 
2. Demonstrate strong attention to detail, organization, communication skills, and sound judgment in daily responsibilities. 
3. Perform additional duties as assigned in support of departmental and organizational objectives.

Minimum Qualifications:

• HS Diploma
• Receptionist, administrative, and/or customer service experience preferred
• Working knowledge of Microsoft Word, Excel, and Outlook.

Other requirements:

• Strong written and oral communication skills.
• Strong customer service and interpersonal skills.
• Ability to effectively prioritize and execute tasks.

EEO Statement: CROM, LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. EEO/VETS/DISABILITY