Workday Administrator

The Senior Systems Administrator is responsible for the administration, support, and maintenance of our crucial enterprise-wide systems (e.g. our Internal Communication system WorkJam, our Inventory Management system CrunchTime NetChef, our ERP system Workday, etc.). Such systems help the company manage business critical domains such as food and beverage costs, workforce management, and ERP; thus, enabling higher productivity and streamlined processes. The Senior Systems Administrator is responsible for becoming an expert in their designated business domains and applications, and support users of all levels at the corporate office and at restaurant locations. This position is a member of the team that is accountable for the successful implementation, rollout, and management of the tools and processes within one or more such business domains. Essential functions: The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required. Descriptions Supports the configuration and administration of enterprise-wide systems(e.g., Workday, CrunchTime NetChef, Legion, etc.) for use at the corporate office and at restaurant locations. Documents the standard guide and keeps it up to date as new features are added and Standard Operating Procedures (SOPs) change. Plans and executes maintenance for these systems, including, but not limited to regular releases of new features & patches. Ensures that the systems remain in sync with other integrated systems. Monitors data related errors and then applies remediation to rapidly fix any issues by acting as a liaison between IS and non-IS departments. Maintains/manages reports, screens, and processes for deprecated / updated fields from releases. Maintains/manages expired and scheduled jobs, along with security profiles. Monitors and reports on system metrics and KPIs, such as system adoption, product performance, etc. Performs product support as needed by responding to and resolving incidents, issues, and tickets regarding the ERP product and related systems and processes. May support Product Manager with implementing Product Backlog items and attending Change Control meetings.

JOB REQUIREMENTS:

Bachelor’s degree in business, IS, or related field Minimum three years of experience, preferably in a retail/hospitality environment Prior experience in implementation and/or administration of ERP systems, specifically Workday, required; administrative and/or implementation experience in at least one of the following two is preferred: labor management system (e.g., Legion) or other such systems and/or Operations systems (e.g., CrunchTimer NetChef) Obtaining a valid Food Handler’s Card within 30 days of employment is a requirement of the position.

KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to demonstrate and teach Mission, Values, and Culture. Strong knowledge of enterprise-wide systems like WorkJam, Legion, and CrunchTime NetChef software. Knowledge of basic accounting, P&L, B/S, COGS. Strong computer/technology skills and proficient in Microsoft Office Suite and Visio; proficient in MS Excel, specifically VLOOKUP. Knowledge of using automation and AI tools (e.g. MS Copilot, MS AI agents) to elevate administrative and support tasks preferred. Strong communication (oral and written), presentation and facilitation skills. Strong time management, prioritization, and organizational skills. Ability to solve complex problems independently. Ability to work positively with other departments and Operations ("win/win"). Ability to talk and share before a group. Ability to embrace change and continuous learning. #J-18808-Ljbffr Stability Technology