Animal Services Officer

Animal Services OfficerDo you enjoy interacting with members of our community and their furry friends?As an Animal Services Officer, you will be responsible for the humane capture and intake of stray animals, educating community members on responsible pet ownership, and enforcing animal control laws and ordinances. We will look to you to enhance and maintain positive relationships with animal welfare, law enforcement, and other related personnel and agencies within Maricopa County. This position requires the employee to be in the office and or customer-facing for all hours worked.Every day is exciting when you work as an Animal Services Officer for Maricopa County!Maricopa County Animal Care & Control employees are committed to animal welfare and strengthening the human-animal bond in our community, and we are always looking to add talented individuals to our team, either at our West or East Valley Animal Care Centers. As one of the nation's largest open-admission shelters, we work with our community to serve the animals and people of Maricopa County. Our adoptions, shelter, clinic, and animal services officer teams learn first-hand about proper care of homeless and stray animals and work hard to help find them new homes.Proud to Offer:Work with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to the Maricopa County Kids Club, dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1We Require:One year of animal-related work experience handling and caring for dogs and cats in a kennel facility, veterinary clinic, or animal hospitalOne year of public service experience (i.e., park ranger, community outreach, or code enforcement officer)High School Diploma or GEDOther combinations of education and experience may be considered in substitution for the minimum qualificationsOther Requirements:Must possess or have the ability to obtain by the time of hire a valid Arizona Driver's LicenseCandidates must be flexible and able to work all shifts, including starting as early as 5 am and finishing as late as 10 pm, as well as weekends and holidays. Employees can be assigned to any shift, with any combination of days off, determined by the Department's needsWe Also Value:Experience as a kennel employee, veterinary technician, and/or animal control representativeBilingual skills in English/SpanishCompletion of NACA 1 or other national animal control training certificationAssociate's degree in Animal Science, Criminal Justice, Business Administration, or a closely related fieldJob Contributions:Patrols assigned areas to ensure compliance with animal control regulations. Responds to routine and emergency animal control callsEnforces animal control laws and ordinances, ensures the humane treatment of animals, and reviews animal licenses and rabies vaccination records. Issues verbal and written warnings, compliance notices, and summons to violatorsConducts competent in-depth investigations of complaints and reports of animal attacks, animal bites, animal nuisances, and serious animal-related violationsServes as a resource for citizens, the veterinary community, and local authorities for questions pertaining to responsible pet ownership, rehoming pets, reclaiming pets, and other animal-related concerns through community outreachGathers evidence for animal control cases, including photographs, tape recordings, and interviewing witnesses. Maintains legal chain of custody for evidence, presents evidence in court, and testifies as neededLocates, captures, contains, transports, and impounds stray animals using a variety of safe and humane methods. Completes animal intake information and logs accurate dataIdentifies sick/diseased animals, takes precautions to prevent the spread of disease to other animals or humans, recommends veterinarian care if needed, and administers first aid, medications, or other treatmentWorks in a rotating emergency response shift, running emergency calls from 6 PM to 10 PMWorks on the intake ramp when needed, helping offload both outside agencies and the field truck, inputs data into Chameleon, vaccinates dogs, kennels dogs, and maintains cleanliness on the rampWork in dispatch, dispatching calls to Officers and answering phones when assignedPerforms a daily safety pre- and post-use inspection of assigned vehicle and ensures maintenance, such as keeping kennels sanitized, vehicle clean, checking oil and other fluids, and tire pressureHelp maintain the cleanliness of the facility by performing daily cleaning duties, including disinfecting equipment and animal amenities to prevent the spread of odor and diseaseCompletes daily duties at the animal shelter when assigned, such as feeding, watering, and caring for animals, and performs inventory checks on supplies and equipmentWorking Conditions:While performing the duties of this job, the employee is regularly required to drive, stand, and walk on all types of surfaces, including slippery, uneven, and/or rough ones. Employees must be able to lift and carry up to 75lb, and perform duties that may require climbing, crawling, kneeling, squatting, lifting, bending, and stooping. Environmental factors include working indoors or outdoors, in the extreme heat of the Arizona summersFrequently handles and will be exposed to dogs and cats with unknown temperament or behavior. Work will occur in an animal shelter and field environment that can potentially include excessive noise, animal waste and fluids, deceased animals, cleaning chemicals, anesthetic gases, and zoonotic diseases. May be assigned to work at other shelter locations based on operational needsExerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantlyMachines, Tools, Equipment, Software, and Hardware: Field vehicle, bite stick, radio, county computer, county cell phone, control pole, large and small control nets, animal trap, and affiliated equipmentProtective Equipment Required: Bite sleeves, bite gloves, break sticks, and hazmat gearSelection Procedure:Consideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact View email address on click.appcast.io to initiate the interactive process.