AI-Powered Customer Experience Leader
Jobleads-US
Citi is seeking a visionary product leader to define and deliver AI-powered customer experiences at scale in New York. You will align insights, strategy, data, and AI tech to simplify financial decisions and deepen customer value across Citi's One Citi initiatives.
Bring 15+ years of product leadership, a track record of influencing senior stakeholders, and a hands-on approach to turn bold visions into measurable outcomes in the retail banking/financial services space.
#J-18808-Ljbffr Jobleads-US- ...agency that’s all about the Experience. For us, customer experience is not an add-on... ...in Conversational AI, CCaaS, and FDE (Forward Deployed... ...party service management)AI powered service operationsAdditional... ...we are one of the world’s leaders in helping drive that change...SuggestedFull timeLive inWork at officeLocal area
$321.4k - $400k
Uniphore is the Business AI company. Our sovereign,... ...growth for Uniphore Customer Service AI (CSAI) — our... ...enterprises deliver customer experiences at scale. This team... ...driven sales leader who thrives at the intersection... ...experience selling AI-powered contact center or customer...SuggestedFull time$70k - $72.5k
Community Partnerships Manager, The AI Summit Series 1 week ago Be... ...first 25 applicants Get AI-powered advice on this job and more... ...purpose is to connect our customers to information and people that... ...partnerships and create innovative experiences that shape the future of AI...SuggestedWork at office- Coinbase seeks an Engineering Manager for its Customer Experience AI team to lead AI-powered solutions in crypto support. You will guide the development and execution of AI strategies that enhance customer interactions with crypto support. The CXAI Engineering team operates...Suggested
- ...a Financial Services Digital Customer Experience Strategy Leade r, where you... ...major transformation deals. The leader owns large pursuit strategy... ...with key platforms and fintech/AI partners. Key... ...their business by harnessing the power of technology. The Group is guided...SuggestedWork at officeRemote workHome officeFlexible hours
$170k - $300k
...ambiguity and enjoy building products that redefine how customers engage with financial services? Citi is seeking a visionary product leader to help shape and deliver the future of AI-powered customer experiences. This is a unique opportunity to define products,...Full timeFlexible hours$110k - $180k
Healthcare AI Deployment & Customer Expansion Lead Company: HireNow Staffing (Direct Placement Partner) HireNow Snapshot HireNow Staffing is... ...customer operations team. Required Qualifications 3-5 years of experience in customer-facing implementation, deployment, customer...Full timeContract workVisa sponsorship- ...building the tools and experiences that thousands of developers... ...own products. Plaid powers the tools millions of... ...London and Amsterdam. The Customer Operations team sits at... ...Customer Operations Leader, you'll own the... ...automation, tooling, and AI to scale support operations...Full timeWork experience placementLocal area
- ...Senior Leader, Technology, Data & AI Advisory, Energy & Infrastructure, Power, Utilities & Renewables About the Company Reputable deal advisory firm specializing... ...a professional with a minimum of 10-15 years' experience, deeply rooted in the industry, and possessing...Local areaRemote work
- ...Resilience (TER) organization. You will lead complex, cross‑functional engineering programs spanning multiple teams and implement AI‑powered solutions to automate routine work and surface insights. You will partner with engineering managers, tech leads, and leadership...Worldwide
$18.22 - $21.86 per hour
$18.22 - $21.86 per hour Area Customer Service Coordinator POSITION PROFILE Under... ...safety. · Provide feedback on site experience via survey tool or any other forms to... ...smarter from any location and harness the power of information—how it is collected,...Hourly payWork experience placementWork at officeLocal areaWorldwideMonday to FridayFlexible hoursShift workWeekend work- ...with the founding team across product, sales, deployment, and platform, and own the AI-native GTM engine that scales our reach—from messaging to campaigns and the backbone that powers them. This is an AI-native marketer role: you’ll wire LLM-driven workflows and automation...
- ...audience over time. Role combines production and programming: run of show, platform setup, speaker prep, and promotion, with a focus on AI-powered research, briefing, editing, and repurposing to move faster while maintaining quality. Based in the US. #J-18808-Ljbffr LegoraSeasonal work
$147k - $204k
...consultative relationships with customers. Leverage emerging... ...a seamless customer experience.Run and manage complex... ...proposition of cloud, data, and AI technologies against... ...with business unit leaders to understand their... ...advocate the innovative power of our products and solutions...- ...reinventing how law firms operate. Our AI-powered timekeeper helps attorneys capture billable... ...an excellent seed round and rapid customer adoption, we're expanding our customer... ...Who You Are You have 5+ years of experience in customer success, account management...Work at office
- ...Customer Success Lead Liftoff is a hiring and networking... .... Liftoff combines AI and human insight to help... ...network of ~10k leaders using Liftoff to connect... ...Provide a great customer experience while also being a conduit... ...data on people to power far superior matchmaking...
$121k - $151k
...interact with and learn from leaders in the startup community. We... ...right in.The Opportunity Customer expectations are evolving rapidly... ...customers want instant, AI-powered self-service. Others want trusted... ...are—delivering the right experience through the right channel at...Casual workWork at officeLocal area$128k - $149k
...ecosystem, ensuring a highly-positive onboarding experience and effective transition into their roles... ...truth for the organization. Innovation & AI Adoption: Partner with the Senior... ...with a passion for delivering exceptional customer and client experiences. We are an equal...Local area$149.5k - $172k
...Digital Channels is a highly motivated customer service leader with a proven record of building and... ...internally and externally. Identify new tools (AI, digital, CRM) that can support and... ..., services, processes, customer experiences, marketing channels, and business models...Work at officeRemote work$120k - $165k
...Accounting Lead | AI-powered SaaS scale-up | First Accounting hire | $120,000 - $165,000 +... ...Profile: • 4+ years progressive accounting experience • Big 4 CPA & experience within a high... ...closely with an experienced finance leader and build an accounting function from the...Full time$169k - $228.6k
AWS is seeking a Customer Solutions Manager (CSM) to join... ...including Generative AI, data analytics, and modern... ...a great customer experience, and to love to reach and... ...programs. You are a proven leader with the ability to... ...products and services to power their businesses....Work at officeFlexible hoursDay shift- ...requires technical depth in AI/ML, the ability to... ...teams.As the Head of Card Customer Analytics & AI... ...lead a group of analytics leaders, data scientists, and analysts... ...strategy, customer experience, and competitive positioning... .... The team powers Chase with insights to...
$169k - $228.6k
...trusted advisor to your customer. You will leverage your... ...and ongoing learning experiences, including our Conversations... ...passionate and proven leader with the ability to... ...EC2 to Aurora, moving AI models from EC2 to SageMaker... ...and services to power their businesses.Inclusive...Flexible hours$250k
...States, serving millions of customers across a broad portfolio of branded... .... The Digital & Client Experience (DCX) team sits at the heart... ...modernization, data infrastructure, and AI to deliver faster, smarter,... ...with every day. This leader will own the product strategy...Full timeTemporary work- ...build and scale the Partner Marketplace, a destination for customers to discover AI agents, apps, integrations and services. You will define... ...partner onboarding, enablement and growth using AI-powered experiences, while ensuring top partners receive focused support and...
$140k - $296k
...into code, or iterating with AI. From idea to product, Figma... ...of Figma's largest enterprise customers, working closely with customer... ...with sales, customer experience, and product teams to ensure... ...advising on or implementing AI-powered solutions within enterprise environments...Minimum wageFull timeLocal areaRemote workFlexible hours$141.3k - $254.2k
...opportunity to be at the forefront of customer success and technical strategy. You will... ...increase their investment in Adobe’s Digital Experience Solutions.What You Will Do:Lead... ...businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,00...Full timeTemporary workLocal areaWorldwide- ...SideShift is building the operating system for the creator economy. We’re seeking a leader who treats AI as the operating model for customer success, owning adoption, retention, and expansion across our growing global customer base. You’ll build a CS function that...
- ...Citi is seeking a visionary Head of AI Customer Experience to define products and customer journeys in an AI-first bank. This role leads strategy, roadmaps, investments and execution across engagement, rewards, lending, servicing, and intelligent interactions at scale...
$170k - $300k
...approximately 200 million customer accounts and does... ...a first-class customer experience. We reimagine client and... ...transformative technology leader at the intersection of... ...people, and that their most powerful tool is the environment... ...with AI/ML frameworks such as TensorFlow...Full timeLocal area
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