Customer Service Facility Attendant

Job Description

Job Description

At SpinXpress, we're more than just a laundry service; we're a community focused on making a positive impact.

As a Customer Service Facility Attendant, you'll be at the heart of ensuring our customers enjoy a clean, bright, and safe experience. You'll join a dynamic team that values fun and family, working within modern facilities equipped with state-of-the-art machines.

We're looking for individuals who are detail-oriented, motivated, and eager to grow with us. Starting in an entry-level position, you’ll have the opportunity to advance your career and become a valued SpinAmbassador. We offer flexible scheduling to fit your lifestyle, whether you prefer morning, evening, night, or weekend shifts. Enjoy paid training at $10 per hour for six weeks, with competitive pay of $10–$12 per hour plus commissions and bonuses once you're fully trained.

Our supportive culture includes mentorship programs, team competitions, and leadership development opportunities. You'll even have access to our internal social app to stay connected with teammates. If you're passionate about delivering excellent customer service and want to be part of a values-driven team,

SpinXpress is the place for you. Join us today and be part of something bigger!

Compensation:

$10 - $12 hourly

Responsibilities:

Customer Service/Team Work/Community Satisfaction/Career Growth

• Create a fun and welcoming job environment by maintaining a clean, neat, and organized facility

• Be a part of changing the way people think about laundry

• Build strong customer relationships within our communities by providing an excellent customer service experience

• Greet, help, and thank our customers

• Respond with urgency to customer inquiries, product and service questions, along with any customer issues

• Maintain a great visual presentation of our merchandise 

• Educate and share our services, products, and promotions - sharing value for our customers

• Follow our company policies and procedures

• Comply with our uniform dress code

• Prioritize both customer and associate safety 

• Report in a timely manner all equipment, machines, and building maintenance opportunities 

• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities

• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

Qualifications:

• Experience in providing exceptional customer service in a fast-paced environment

• Ability to maintain a clean, organized, and welcoming facility for customers

• Proven track record of building strong relationships with customers and community members

• Ability to respond promptly and effectively to customer inquiries and issues

• Experience in maintaining visual presentation standards for merchandise

• Ability to educate customers on services, products, and promotions with enthusiasm

• Familiarity with following company policies, procedures, and dress codes consistently and accurately

• Ability to be at work on time when scheduled

About Company

Here at SpinXpress, our  Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way !