BDC Representative

Dealership L0767 Prestige Toyota of Ramsey Prestige Toyota Now hiring Service BDC Administrators! Schedule: Full-time position, must have Saturday availability The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. We are committed to Growing our Company and Growing our People! Responsibilities Gather accurate customer information to create a database for continual follow-up and retention Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions. Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention. Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers. Qualifications Ability to present information in a clear and professional manner. Ability to manage one’s own time effectively. Ability to type efficiently. Basic & phone computer skills. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Estimated Annual Earnings: Range from $35,000-$65,000 Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. #J-18808-Ljbffr