Channel Manager - USA/Canada

Channel Manager

RamSoft is a Canadian medical imaging software company with over 30 years of innovation in PACS, RIS, and AI-powered diagnostic imaging. Our flagship platforms — PowerServer and OmegaAI — are deployed by healthcare providers across North America, LATAM, EMEA, MENA, APAC, and Africa. We are growing our global indirect channel program and looking for a high-impact Channel Manager to lead our USA and Canadian reseller ecosystem.

The Role

This is a dual mandate role: you will both recruit new reseller and value-added reseller (VAR) partners across the USA and Canada, and manage and grow existing partnerships. You will serve as the primary liaison between RamSoft and our North American channel partners, driving pipeline generation, reseller enablement, and deal progression.

You will report directly to the Director of Indirect Channel Sales and work closely with technical enablement, marketing, and the broader global channel team.

Key Responsibilities

• Identify, qualify, and onboard new resellers, VARs, and system integrators across the USA and Canada
• Develop a targeted prospecting strategy focused on healthcare IT, radiology, and medical imaging verticals
• Drive RamSoft presence at regional industry events and through outbound outreach
• Manage the full partner onboarding process including agreements, training, and go-to-market planning

Partner Management & Enablement

• Manage relationships with existing North American channel partners to drive revenue growth and renewal
• Conduct regular business reviews and pipeline calls with assigned partners
• Coordinate with technical enablement to ensure partners are trained and certified on PowerServer and OmegaAI
• Support partners through the sales cycle, including demo coordination, pricing guidance, and proposal support
• Escalate partner issues appropriately and act as an internal advocate for partner needs

Pipeline & Reporting

• Maintain accurate and up-to-date partner pipeline records in HubSpot CRM
• Provide regular channel performance updates and partner activity reports to the Director of Indirect Channel Sales
• Track partner-sourced and partner-influenced ARR against targets

What We're Looking For

Required

• 4–6 years of experience in channel sales, partner management, or indirect sales within medical imaging or radiology IT (PACS, RIS, VNA, or diagnostic imaging software)
• Demonstrated ability to both recruit new partners and manage existing partner relationships
• Strong commercial acumen — comfortable with subscription licensing models, ARR deal structuring, and partner economics
• Proficiency with HubSpot CRM or equivalent
• Excellent communication and relationship-building skills with a clinical or technical imaging audience
• Self-directed and capable of operating in a remote, globally distributed team

Preferred

• Direct experience with PACS, RIS, VNA, or AI diagnostic imaging platforms in a sales or channel capacity
• Established network within the US or Canadian radiology or imaging IT community
• Familiarity with subscription and renewal-based partner economics including ARR and MRR
• French language skills (an asset for Canadian market coverage)
• Healthcare IT channel experience will be considered where imaging IT experience is not held

What We Offer

• Remote work flexibility — work from anywhere in the USA or Canada
• A high-growth channel program with real strategic mandate and global exposure
• Direct access to senior leadership and a collaborative global team
• Opportunity to shape how RamSoft's channel ecosystem develops in North America.
• Key details: - Role type: Full-time employee - Location: Remote, USA or Canada - Experience target: 4–6 years in channel/indirect sales, healthcare IT or SaaS - Compensation: Base $110,000–$125,000 USD (CAD $100,000–$115,000) | OTE $165,000–$190,000 USD (CAD $150,000–$175,000)

AI Notice

AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all hiring decisions are made by the hiring team.

RamSoft offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.