Housing Navigator

Housing Navigators will coordinate with DYCD and their contracted providers to manage an ongoing caseload of individuals/households in receipt of an EHV. This work includes but is not limited to:

• Engaging with DYCD and DYCD contracted providers to connect with households in receipt of EHV.
• Engaging in phone and field-based outreach to assigned EHV households.
• Assist the youths with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary.
• Assisting EHV recipients with the process of securing housing including but not limited to, coordinating and escorting youths to apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders.
• Ensuring apartment safety.

• Providing youths with listings of potential housing options in alignment with

participants housing needs and prepare youths for housing interviews.

• Assist with landlord applications
• Assist with HRA Broker Fee, Security Voucher, moving expenses.

• Adding unit to HOME database, when necessary
• Arranging for timely inspections and landlord corrective action, in coordination with NYCHA
• Clarifying and reviewing the lease and sublease agreement with the EHV household

• Educating EHV recipients on their rights and responsibilities as tenants.
• Attending scheduled supervision sessions, maintaining accurate, comprehensive and current documentation and preparing monthly reports as needed.
• Following up with youths after they are placed in housing.

MINIMUM QUALIFICATIONS:

Preferred Skills

• Experience with the housing process and housing applications in NYC.
• Experience working with landlords, brokers and the rental market in NYC.
• Experience in case management or project management.
• Proficiency with computers navigating in multiple systems and web-based applications.
• Strong oral and written communication skills.
• Ability to prioritize responsibilities, handle multiple projects simultaneously and delegate responsibilities when appropriate
• Have strong attention to detail
• Have excellent interpersonal skills
• Bilingual candidates preferred and encouraged to apply
• Experience working with youth and young adults experiencing homelessness.

Education Level:

• BA/BS preferred
• Salary ($58.000 each for a total of $116.000)

Experience Level:

• Two years of full-time satisfactory professional experience in housing, homelessness, case management, or a related field
• Experience working with youth and young adults experiencing homelessness.

BA