Accounts Receivable Supervisor

Overview Company Overview: Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world’s largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers. Job Description Our canine group, under Allied Universal® Enhanced Protection Services, is hiring a Accounts Receivable Supervisor. The Accounts Receivable Supervisor is responsible for overseeing the company's billing, collections, cash application, and accounts receivable operations. The Accounts Receivable Supervisor leads the Billing and Collections team, develops and implements best practices, and works collaboratively with Sales, Operations, and Finance team members to resolve customer issues and improve operational efficiency. This role is a hands-on leader with strong analytical skills, a customer-focused approach, and experience managing billing systems, customer invoicing portals, and accounts receivable processes.

RESPONSIBILITIES:

Manage the daily operations of the Billing and Collections team, ensuring the timely and accurate processing of customer invoicing, collections, cash application, and accounts receivable activities; develop and implement process improvement measures Oversee the accurate and timely generation and distribution of customer invoices, including managing customer invoicing and payment activities through electronic customer portals such as SAP Ariba, Coupa, and other customer-specific procurement or billing platforms Lead collection efforts to improve cash flow, reduce Days Sales Outstanding (DSO), and minimize past-due receivables and bad debt Ensure customer payments are accurately applied, and account reconciliations are completed on a timely basis Partner with Sales, Operations, Customer Service, and Finance to resolve billing discrepancies, payment disputes, and customer account issues Support month-end close activities by ensuring accounts receivable balances are reconciled, and reporting requirements are completed accurately Develop and maintain strong, professional relationships with customers and internal business partners to promote effective communication, resolve issues promptly, and support timely payment of outstanding receivables Recruit, mentor, and develop Billing and Collections staff by providing coaching, establishing performance expectations, encouraging professional growth, and fostering a collaborative, high-performing team environment

QUALIFICATIONS:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field Minimum of three (3) years of progressive Accounts Receivable, billing, or collections experience, including supervisory or team leadership responsibilities Experience managing customer invoicing portals, including SAP Ariba, Coupa, and other electronic billing platforms Experience using enterprise resource planning (ERP) systems such as NetSuite, SAP, Oracle, Microsoft Dynamics, or similar enterprise systems Strong knowledge of accounts receivable, billing, collections, cash application, credit management, and customer account reconciliation Proficient Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, and reporting Excellent leadership, communication, analytical, organizational, and problem-solving skills Ability to build effective working relationships across departments and maintain positive customer relationships while driving collection results

PREFERRED QUALIFICATIONS:

Master’s degree in Finance, Accounting, Business Administration, or a related field Industry certification such as Accredited Receivables Specialist (ARS), Certified Accounts Receivable Specialist (CARS), Accredited Receivables Manager (ARM), Certified Accounts Receivable Manager (CARM)

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance Paid time off offered at an accrual rate of 1 hour per 25 hours worked on a weekly basis Eight paid holidays (subject to eligibility) Employee Assistance Program Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! PAY: $90,000 - 100,000 Annually Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: #J-18808-Ljbffr Allied Universal