Desktop Support Analyst — Windows & ServiceNow
Edgewater Federal Solutions, Inc.
Edgewater Federal Solutions, Inc. is hiring a Desktop Support Analyst in Washington, DC. The role entails providing high-level service to clients and executing technical activities using tools like Excel and SharePoint. The ideal candidate must have a strong background in desktop support, troubleshooting hardware issues, and using ServiceNow for IT service management. Additional benefits include competitive salary and comprehensive health insurance. #J-18808-Ljbffr Edgewater Federal Solutions, Inc.
$108.66k - $114.38k
Edgewater Federal Solutions is seeking a Desktop Support Analyst to join its Tier 2/3 organization, providing support to the Federal Reserve... ...specifically in desktop support, along with familiarity with ServiceNow and hardware management. #J-18808-Ljbffr Edgewater...WindowsServicenow$108.66k - $114.38k
...Overview Edgewater is seeing a Desktop Support Analyst with strong experience to serve as part... ...IT service management, e.g. ServiceNow At least 5 years' experience with... ...configuring, and supporting Microsoft Windows 10/11 operating systems on laptops and...WindowsServicenowWork at officeLocal areaMonday to FridayFlexible hoursDay shift- ...focused Help Desk Technician to support IT operations at the National... ...Provide Tier I/Tier II desktop and help desk support for end... ...devices Support Microsoft Windows operating systems and Microsoft... ...support Ticketing systems such as ServiceNow or Remedy Basic understanding...WindowsServicenowWork at office
$19 - $24.05 per hour
...We are hiring a Desktop Support Analyst! Role: Desktop Support Analyst Supporting: Large... ..., and expanding your skills across Windows systems, networking, cybersecurity,... ...Teams Manage and track tickets using ServiceNow or similar systems Assist with...WindowsServicenowHourly payContract work- ...providing IT Infrastructure field support which includes... ...technical troubleshooting and fixing desktops, printers, laptop, and other... ...including basic administration of Windows O/S and MAC/Linux OS (... ...Experience of ticketing tools (ServiceNow / Remedy etc.). Non-Technical...WindowsServicenowFlexible hours
- ...Desktop Diagnose and troubleshoot technical issues, including... ...issues. Deliver hands-on support for a range of hardware including... ..., and peripherals in a mixed Windows and Mac environment.... ...management and tracking using ServiceNow (SNOW) for accurate inventory...WindowsServicenowWork experience placementFlexible hours
$48k - $60k
Hirebridge in Bethesda, MD, is seeking a Junior Desktop Support Technician to provide deskside and remote support for Windows, macOS, and iOS devices. You will be... ...experience in end-user support, be familiar with ServiceNow, and hold relevant certifications such as CompTIA...WindowsServicenowRemote work- ...Desktop Support Engineer Location: Arlington, VA Schedule (FT/PT): Full Time Shift... ...configure the workstation. Troubleshoot Windows 10 and above, Microsoft Office suite. Learning... ...System Center, Remedy, and soon ServiceNow. Troubleshoot Virtual desktop visualization...WindowsServicenowFull timeWork at officeRemote workShift work
$52k - $94k
...Junior Desktop Support Specialist Washington, DC Public Trust Polygraph Unspecified Career... ...Operating Environment based on Microsoft Windows. You will also be expected to support "... ...Ticketing system (for example, KISAM, ServiceNow)Ideal candidates may also possess:* Existing...WindowsServicenowWork at office- ...an impact. This role will provide desktop and field support for Bell Partners’ regional corporate... ...resolution of incidents and requests using ServiceNow while meeting defined SLAs and... ...support a modern endpoint environment (Windows and macOS) with an emphasis on secure...WindowsServicenowRemote work
- ...will provide advanced technical support and expertise for enterprise-... ...enterprise platforms such as ServiceNow. This effort will... ...Utilities. • Providing user and desktop support for the email system.... ...Office o • Microsoft Windows Operating System (desktop and...WindowsServicenowWork at office
- ...Systems Administrator / Tier 2 Support Technician Job Summary... ...administration for enterprise Windows and Red Hat environments in regulated... ...and resolve incidents using ServiceNow while meeting SLA... ...scripting Tier 2 / Tier 3 Desktop & Systems Support Education...WindowsServicenow
- ...an on-site Helpdesk Specialist to support their team in Washington, DC!! Responsibilities: - Provide desktop support for technical issues in a Windows-based Call Center environment as well... ...in an incident management system (ServiceNow ITSM) Qualifications: - Completed Bachelor...WindowsServicenowLocal area
$23 - $28 per hour
...Description Position: Desktop Support Technician - L2 Reports To: TTI Desktop Manager... ...knowledge in supporting and troubleshooting Windows and Mac operating systems ~... ...Experience with using ITSM Ticketing System: ServiceNow Additional Requirements: In addition...WindowsServicenowHourly payContract workLocal areaRemote work- ...FUNCTIONS Provide Tier 1 (as needed) and Tier 2 Desktop support on the Windows 10/O365 platform and Mac OS. Provide Tier 1 and Tier... ...and new processes and procedures. Utilize the ServiceNow ticketing system to log and track work and create reports...WindowsServicenowWork experience placementWeekend work
- ...Configures, installs, and supports desktop computers, laptop computers,... ...Remote Desktop Utilizes ServiceNow ticketing system Ability... ...work ethic and assisting other analysts when needed Supports continuous... ...or more of the following; Windows, Mac OS, and Microsoft...WindowsServicenowWork at officeRemote work
- Junior Desktop Support Specialist - IRS Leidos is a Fortune 500 company focused on science and... ...Operating Environment based on Microsoft Windows and above baseline applications. •... ...Windows Ticketing system (e.g., KISAM, ServiceNow) Preferred Qualifications Existing familiarity...WindowsServicenowWork at office
$62.89k - $65.88k
Desktop Support Technician Tier II (Strong macOS experience needed) (Job 1341) Bethesda, Maryland... ...Experience supporting both the Mac and Windows OS. Strong customer service and... ...Experience using a ticketing system (preferably ServiceNow) Strong customer service and end-user...WindowsServicenowTemporary workWork experience placementFlexible hours$43.4 - $45.1 per hour
...client is looking for an Executive / VIP Desktop Support Technician to provide day-to-day... ...skills Troubleshooting Microsoft Windows 10 (mid-level) Troubleshooting Mac... ...documentation related to support tickets in the ServiceNow ticketing system Qualifications...WindowsServicenowFull timeWork at officeRemote work- ...interesting work in a friendly and supportive environment. Through prime... ...improvements across secure Windows environments. Work... ...escalation point for complex desktop and endpoint issues Manage... ...enterprise environments ~ ServiceNow or comparable enterprise support...WindowsServicenowTemporary workWork at office
$24 - $26 per hour
...fully onside in Washington DC to support of a large government... ...deploying new equipment including desktops, laptops, headsets, monitors... ...connectivity and imaging issues in a Windows environment. Compensation:... ...• Experience utilizing ServiceNow as a ticketing system •...WindowsServicenowContract work- ...a Global IT Services partner supporting medium to large-scale enterprises... ...within the organisation’s desktop computing environment in a... ...practices and procedures Update ServiceNow and other data repositories (... ...his/her own Proficient in Windows 10 & 11 and Office Suite/O365...WindowsServicenowFull timeContract workFor contractorsWork at officeImmediate startRemote workHome officeFlexible hoursWeekend work
- ...Technician - Senior provides technical support for customers who experience computer and... ...issues in the areas of standard Windows desktop applications as well as applications developed... ...applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. ITIL v4 Foundation...WindowsServicenow
- ...Executive / VIP Desktop Support Technician Washington, DC Type: Contract-to-Hire Category... .... The role will diagnose and resolve Windows, macOS, mobile, and conference... ...software deployments, and maintain accurate ServiceNow documentation. You will support Office...WindowsServicenowHourly payPermanent employmentContract workWork at officeLocal areaRemote workNight shiftRotating shiftWeekend work
$48k - $60k
...4 Day Onsite - minimum) Job Title: Desktop Support Technician, Junior Job Overview: We... ...end-user deskside and remote support for Windows, macOS, and iOS devices, assist with... ...requests using an ITSM platform (e.g., ServiceNow preferred). Maintain ownership of...WindowsServicenowWork experience placementWork at officeLocal areaImmediate startRemote work- ...Job Title: Help Desk Analyst Location: Washington... ...Microsoft Teams, Client Desktops/Laptops/Tablets, and Microsoft Windows 10/11. The successful... ...customers and various technical support teams. The... ...maintaining help desk cases via ServiceNow. At least two years...WindowsServicenowFor contractors
- ...Technician - Senior provides technical support for customers who experience computer and... ...issues in the areas of standard Windows desktop applications as well as applications developed... ...applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 5 Years...WindowsServicenowContract work
- ...Title: Mid-Level Desktop Support Location: On-site (Shift) Washington... ...st Shift Information Systems Analyst position, full-time ONSITE... ...IT service management, e.g. ServiceNow 3. At least Five years' experience... ..., and supporting Microsoft Windows 10/11 operating systems on...WindowsServicenowFull timeFor contractorsWork experience placementLocal areaMonday to FridayShift workDay shift
$25 - $28 per hour
...Technician - Journeyman provides technical support for customers who experience computer... ...issues in the areas of standard Windows desktop applications as well as applications developed... ...applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. e. CompTIA A+...WindowsServicenowHourly payPermanent employmentWork from homeFlexible hours$66.9k - $81.8k
...4 Day Onsite - minimum) Job Title: Desktop Support Technician, Senior Job Summary... ...troubleshooting and "how-to" assistance across Windows and Apple platforms, support network... ...Use incident logging systems such as ServiceNow (preferred), Remedy, or Cherwell to...WindowsServicenowWork experience placementWork at officeLocal areaImmediate startRemote work
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