Remote ServiceNow Support Desk Associate - Part-Time

Montage Marketing Group

Remote job

Montage Marketing Group is seeking a part-time Operational Support Desk Associate to support a federal government contract. You will be the first point of contact for grant applicants and reviewers, delivering timely, professional responses in a ServiceNow ticketing environment. Responsibilities include resolving knowledge-based inquiries, recording interactions, and escalating complex tickets to internal IT staff, with a focus on meeting SLAs in a high-volume setting. #J-18808-Ljbffr Montage Marketing Group

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Vacancy posted 2 days ago

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