Client/Lab Associate Group Lead - Oncology

Client/Lab Associate Group Lead - Oncology - Lewisville, TX, Monday to Friday, 8:00 AM to 4:30 PM Pay range: $25.92+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours Best-in-class well-being programs Annual, no-cost health assessment program Blueprint for Wellness healthyMINDS mental health program Vacation and Health/Flex Time 6 Holidays plus 1 "MyDay" off FinFit financial coaching and services 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service Employee stock purchase plan Life and disability insurance, plus buy-up option Flexible Spending Accounts Annual incentive plans Matching gifts program Education assistance through MyQuest for Education Career advancement opportunities and so much more! Group Lead, Client/Lab Assoc - Oncology is responsible for general and complex functions within the department including processing test orders into the system(s) for Oncology specimens. This position is critical to quality for customer satisfaction and is an important part of Oncology White Glove Services. This role requires the ability to learn and understand the compliance regulations related to Oncology test ordering. Responsibilities All functions must be performed with confidence, accuracy and in a timely manner with emphasis on quality. The job is complex and requires that the employee have good organizational skills, able to work independently, able to learn and understand complex specimen types related to test orders. Pre-Analytical and Post-Analytical functions performed may include but are not limited to: Handle all paraffin tissue blocks/slides and other Oncology specimens including bone marrow aspirates, bone marrow core/clots and other irreplaceable tissue specimens. Identify Oncology specimens that come in kit boxes, purple irreplaceable bags, red bags. Open and sort specimens according to priority, following established protocol for Quality Check of blocks. Process samples in multiple systems and identify if the order is electronic, manual, swivel chair or shared. Capture image of blocks received and scans image into the document repository. Handle complex test orders, identify problems, resolve simple Oncology problems when necessary, using established protocol. Understand the compliance policies related to test ordering, which requires developing the ability to research test ordering information on the test request form and computer system. Investigates and searches for missing specimens in the department, including trash checks. Communicate in a professional manner both verbally and written. Demonstrate an ability to learn the job duties assigned and develops an understanding of how all functions of Oncology processing align. Comply with all health and safety policies, procedures, and practices. Required to use personal protective equipment. Participate in process improvement. May be asked to prepare blocks to be returned to the client. May be asked to pull problem reports and work on final accessioning of problem samples. May be asked to distribute H&Es to pathologists May be asked to scan test requisitions into Optimaxx. Participate in department projects. May be asked to pull problem reports and work on final accessioning of problem samples. May be asked to perform test adds for internal and external customers such as Oncology Client Services and Pathologists. May be asked to participate in TSO workflow May receive and prepare returns of TSO client blocks/slides. May be asked to prepare returns of inhouse testing client Blocks/Slides Facilitate and/or provide training to less experienced staff. May be asked to locate missing scanned paperwork for billing. Assist with QC review. Demonstrates leadership through accountability and collaboration in daily administrative activities. Consistently demonstrate a high level of initiative and problem-solving ability on service and production issues. Demonstrate effective two-way communication with co-workers, immediate management, and internal customers, via meetings, written and verbal interactions, to create an informed positive environment Ensure training and competency thoroughly documented and conducted in accordance with all corporate and department policies and procedures. Other job duties as assigned Qualifications Required Work Experience: 3-5 years of progressively responsible experience in related environment required Preferred Work Experience: 5+ years lab experience with working knowledge of Oncology processes Physical and Mental Requirements: Able to transport samples to and from a variety of departments. Ability to sit or stand for long periods of time. Ability to lift 10-20lbs Knowledge: Detail oriented. Always reflects good judgement when determining what action to take when resolving problems. Able to multi-task in a fast-paced quality driven environment. Knowledge of Medical Terminology helpful. Skills: Proficient with Microsoft office. Demonstrates the ability to type 30 words a minute and ten key. Some experience in excel is preferred. Demonstrates strong interpersonal skills that foster a positive environment. Strong organizational and problem-solving skills. Education Bachelor's Degree (Preferred) High School Diploma or Equivalent (Required) Languages English (Preferred) 65518 Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. #J-18808-Ljbffr Quest Diagnostics Incorporated