Assistant Human Resources Manager - William F Bolger Center

Requisition #: 653727 Location: Potomac, MD, USA 20854 Job Description Surrounded by 43 acres of manicured grounds, lush gardens, and rolling Maryland countryside, the Bolger Center, a conference hotel, offers the most exclusive accommodations in Potomac, Maryland. Located in close proximity to Bethesda and Rockville, it is central to all three DC airports. This 431‑room historic hotel features the beautiful Stained‑Glass Ballroom, offering spectacular ambiance for retreats, milestones, and meetings. Enjoy all the amenities of a country‑style resort, plentiful recreation facilities, and extensive indoor and outdoor dining venues. Bolger Center is perfect for the new "bizcation" experience; travel for work and stay for leisure! Rejuvenate while enjoying our local seasonal cuisine created for the most discerning palate. The Assistant HR Manager is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day‑to‑day workplace matters. Compensation Data COMPENSATION: The salaried rate for this position ranges from $64,400.00 to $100,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans such as 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. There is no predetermined application window for this position; it will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including the Fair Chance Ordinances and Acts. Job Responsibilities Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensuring fairness and consistency of policy and practice. Provide consultation to managers on policies and compliance regarding employment‑related matters. Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources. Conduct interviews and prepare relevant documentation using investigation guidelines. Recommend appropriate resolution of complaints, develop action plans and follow up to ensure completion. Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion. Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws. Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs). Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is current and accessible. Qualifications 2+ years of experience in employee relations or related experience. Bachelor’s degree in HR or a related field required. Strong written and verbal communication skills; able to communicate with tact and diplomacy. Ability to influence others on policies, practices, and procedure. Effective at capturing and synthesizing information from multiple parties. Solid understanding of employment laws. Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner. Proficiency in Microsoft Office and experience with case management technology preferred. Bilingual preferred. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law. #J-18808-Ljbffr Aramark