Financial Operations Associate

Support Order-to-Cash operational escalations. This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday). At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with recent graduates who have 0-3 years of work experience. We are continually recruiting candidates for this position on a rolling basis as we have a high volume of openings that become available. Who We Are The Wayfair Global Financial Operations organization is growing and looking to add a Compliance Associate to the Boston-based Financial Operations team. The associate will support financial compliance initiatives by executing audit support activities, performing financial analysis, maintaining documentation, and partnering with cross-functional stakeholders to ensure compliance with internal controls and regulatory requirements. The ideal candidate will bring strong organizational and planning skills, is highly motivated, detail-oriented, collaborative, self-motivated, and possesses a customer-oriented mindset with a high sense of urgency and strong problem-solving abilities. The Global Financial Operations team supports and manages critical financial processes across the organization. This team serves as a Finance service center for employees, suppliers, vendors, Legal, Treasury, Accounting, Internal Audit, and other cross-functional business partners. In addition to supporting audit compliance initiatives, this role will assist the Order-to-Cash (O2C) team with operational escalations and provide support across Financial Operations as business needs require. What You’ll Do Compliance & Audit Support Analyze financial data and supporting documentation to assist with regulatory and audit compliance initiatives. Review historical financial transactions and validate supporting documentation to ensure audit readiness. Prepare, organize, and maintain audit documentation and supporting evidence for internal and external audit requests. Partner with Accounting, Treasury, Legal, Internal Audit, and other cross-functional teams to support compliance activities. Coordinate documentation requests and track audit deliverables to ensure timely completion. Perform financial reconciliations and transaction analysis to support compliance initiatives. Identify opportunities to improve financial controls, documentation standards, and operational efficiency. Support process automation and standardization initiatives that strengthen compliance and reduce operational risk. Maintain process documentation and recommend continuous process improvements. Financial Operations Support Support Order-to-Cash operational escalations. Assist with customer account inquiries, payment discrepancies, and order hold escalations as needed. Support miscellaneous Accounts Payable and Financial Operations activities based on business priorities. Prepare standard reports, analyses, and reconciliations. Follow established financial controls and approval workflows. Partner with stakeholders across Finance to resolve operational issues while maintaining a high level of customer service. Act as a point of contact for routine operational inquiries and elevate issues as appropriate. What You’ll Need Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN. Bachelor's degree in Business Administration, Finance, Accounting, or related field. 1–3 years of relevant experience in Financial Operations, Accounting, Compliance, Audit Support, Accounts Receivable, Accounts Payable, or related finance functions. Strong analytical, reconciliation, and problem-solving skills with exceptional attention to detail. Intermediate to advanced experience with Excel or Google Sheets; SQL or Google BigQuery experience is preferred but not required. Experience working with SAP or other ERP systems is preferred. Excellent written, verbal, and presentation skills. Strong organizational and project management capabilities with the ability to manage multiple priorities in a fast-paced environment. Proficiency in Google Enterprise Suite tools (Calendar, Gmail, Drive, Docs, Sheets, Slides, Meet). A strong interest in emerging technology and the ability to integrate generative AI tools (e.g. Gemini) into daily tasks to drive efficiencies. Why You’ll Love Wayfair Benefits & Perks Full health benefits available (Medical, Dental, Vision, HSA/FSA) through Blue Cross Blue Shield on day one for eligible employees. Paid Time Off (PTO) that combines vacation and sick time, with accrual and eligibility increasing based on role, tenure, and employment status. No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service. Global Traveler Health Insurance through GeoBlue. 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching. Automatic enrollment into Basic Life and Accidental Death & Disability Insurance. 401(k) matching with immediate vesting. Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services. Tuition Reimbursement. Wayfair Employee Discount. Gym/Fitness Discounts (including Peloton, Wellhub and varying regional memberships). Exclusive access to thousands of perks & discounts through BenefitHub. Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits. Purpose & Inclusion At Wayfair At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone. Social Impact & Responsibility At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home. Assistance For Individuals With Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form. Need Technical Assistance? For more information about applying for a career at wayfair, visit our FAQ page here. About Wayfair Inc. Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. 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