Academic Counseling Assistant

About Us

A+1 Academy is dedicated to helping every student reach their fullest academic and personal potential. We value close collaboration among students, parents, and teachers, and strive to create a supportive, motivating, and student-centered learning environment.

We are currently seeking a detail-oriented, responsible, and education-driven Academic Counseling Assistant to join our onsite team. This role provides day-to-day support to our academic counseling team and helps ensure smooth communication, scheduling, and student service operations.

Position Overview

The Academic Counseling Assistant works closely with Academic Counselors to support student coordination, parent communication, scheduling, and daily academic operations. This role is ideal for someone who is organized, reliable, and interested in working in an educational setting.

Compared with the Academic Counselor role, this position focuses more on coordination, follow-up, and administrative support, while helping maintain a positive and efficient experience for students and families.

Key Responsibilities

Assist Academic Counselors with daily communication with students and parents

Support class scheduling, teacher coordination, and appointment follow-up

Help organize and update student records, schedules, and academic information

Assist in tracking student progress and preparing routine updates for families

Communicate schedule changes, reminders, and general class-related information to students and parents

Work closely with teachers and the administrative team to support daily academic operations

Help prepare materials and provide support for parent meetings, student programs, and academy events

Maintain accurate internal records and assist with other student service and administrative tasks as needed

Support the counseling team in delivering organized, timely, and high-quality service

Qualifications

Bachelor’s degree preferred

Previous experience in education, administration, student services, customer service, or a related field is preferred

Strong communication and interpersonal skills

Excellent organizational skills and attention to detail

Ability to manage multiple tasks efficiently in a fast-paced environment

Responsible, dependable, and professional

Comfortable working collaboratively in a team setting

Passion for education and student support

Language Requirement

Chinese (Required)

English proficiency preferred

Preferred Qualifications

Experience working in a tutoring center, school, or educational support environment

Familiarity with student scheduling, parent communication, and administrative coordination

Strong follow-up skills and the ability to handle routine tasks accurately and efficiently

Warm, patient, and service-oriented attitude