Program Support

Job Description

Job Description

We are hiring for our direct client

Contract position: 12 months +

Hybrid role: Wednesdays, Thursdays, and Fridays for 7.5 hours each day (22.5 hours/week max),

Specific job duties include but are not limited to:

• Helping the counselors completing tasks on the clients' case management system, such as creating documents and letters, determining financial needs, initiating purchase orders and contract orders, recording case notes, developing plans, uploading/locating documents, , and providing visual assistance as needed.
• Filling out forms and letters using information from the case management system, such as tuition waiver letters, various referral forms, MBTA TAP letters, and etc.

Managing and organizing electronic files on the case management system to secure accessibility for the counselors.

 

Required skills &Qualifications:

• Positive attitude and willingness to help.
• Ability to organize tasks independently.
• Ability to understand and follow spoken and written instructions.
• Ability to read out and explain information on the computer screen efficiently.
• Ability to learn the MassAbility case management system.
• Proficiency in MS Windows, Word, Excel, Outlook, as well as online meeting platforms such as Zoom and TEAMS.

 

Company Description

Dutech is an IT firm with a difference: We’re not planning for today’s needs, but for every need you have for 5 to 10 years ahead. We meet your budgetary needs and still make your IT ready to capture every opportunity in the future.
We hire for many Government and Private clients.

For IT consulting to IT staffing, web development to cloud computing, Dutech Systems is your one-stop for all your IT needs, and even the ones you don’t know you have.

Company Description

Dutech is an IT firm with a difference: We’re not planning for today’s needs, but for every need you have for 5 to 10 years ahead. We meet your budgetary needs and still make your IT ready to capture every opportunity in the future.\r\nWe hire for many Government and Private clients. \r\n\r\nFor IT consulting to IT staffing, web development to cloud computing, Dutech Systems is your one-stop for all your IT needs, and even the ones you don’t know you have.