Customer Service Representative - State Farm Agent Team Member
State Farm
Responsive recruiter
Position Overview
Responsibilities
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Pride in getting work done accurately and timely
- Ability to multi-task
- Property and Casualty license (must have currently)
- Personal Lines Licenses (must be able to obtain)
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
If you want a career, not a job, then we encourage you to apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Vacancy posted 1 day ago
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