Federal Reserve Financial Services Business Analyst II/Sr. Business Analyst

Company
Federal Reserve Bank of Atlanta

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States. Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.


The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.

Onsite Work Expectation: The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are required to be onsite according to the schedule set by your management.

The FedCash Services group within FRFS is seeking a Business Analyst to join the FedCash Business Solutions & Support team. This position will support a variety of projects and tasks that may include operations support, national coin and currency inventory management, market intelligence, and business resiliency for the Federal Reserve System.

• Performs complex analysis of major business issues and proactively searches for and recommends sustainable solutions utilizing established methodology and tools.
  
• Reviews, compiles and analyzes detailed and complex statistics and data for major business issues, providing guidance and collaboration in completing analysis, information or process mapping, and/or alignment of the business and related areas.
  
• Leads process improvement and solution discussions and presents outcomes and actionable recommendations to senior management.
  
• Develops and designs new business processes of a major and critical nature and coordinates the updating of existing business processes.
  
• Excellent analytical ability.
  
• Acute attention to detail with a high level of data integrity and accuracy.
  
• Excellent oral and written communication.
  
• Excellent interpersonal skills and ability to work with people at all levels of the organization.
  
• Broad knowledge of the principles of data collection and analysis, business requirements, process improvement criteria, and performance metrics review techniques.
  
• Exceptional computer skills including Microsoft Outlook, Word, Excel, and PowerPoint along with various other online applications.
  

Education & Experience:

• 3 to 5+ years of relevant work experience - 5-9yrs for Senior Level role.
  
• Bachelor's degree or equivalent experience.
  
  

Our total rewards program offers benefits that are the best fit for you at every stage of your career:

• Comprehensive healthcare options (Medical, Dental, and Vision)
  
• 401K match, and a fully funded pension plan
  
• Paid vacation and holidays; flexible work environment
  
• Generously subsidized public transportation
  
• Education Assistance Program
  
• Professional development programs, training and conferences
  
• And more...
  

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time
Full time

Regular / Temporary
Regular

Job Exempt (Yes / No)
No

Job Category
Operations Family Group

Work Shift
First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.

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