Field Training & Engagement Manager

Field Training & Engagement Manager

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food. Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods. We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life. A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

The Field Digital Training Manager is responsible for the strategy, development, and execution of best in class, multi-platform educational content aimed at preparing the Hill's field (Territory Managers and Professional Consulting Veterinarians) and agency (CLA) teams with in-depth nutritional, product, and executional knowledge in order to earn veterinary recommendation, drive sales and grow share. Platforms will allow for synchronous and asynchronous training, in-person, virtual, and digital formats, and gamification. Strategy will be data-driven and outcome focused. The field team will be empowered to position Hill's as a valuable partner across all channels in which Hill's products are sold, as we strive to transform the lives of people and their pets.

Primary Responsibilities:

• Developing Educational Strategy, Content, and Digital Assets
• Develop a library of "Beyond Product Value Presentations" and train field team on utilization
• Working closely with the Field Digital Training Manager develops and executes the strategy for internal education, ongoing skill development, and validation of learning
• Delivers internal training materials that meet the needs of diverse learners, including documents, presentations, training videos, podcasts, and activities to equip customer facing teams with the nutritional and executional knowledge necessary for success
• Validates learning through various mechanisms, such as digital quizzing, and provides actionable feedback to learners, coaches and managers
• Manages the availability of and access to material for on-demand learning, including through integration into our Learning Management System
• Aligns internal educational strategies with overall US company goals
• Prioritizes activities to align timing of content/asset development and execution with the broader commercial/education grids, as an integral member of the Vet Channel and Pet Channel go to market teams
• Partners with internal subject matter experts for inclusion of accurate technical material and messaging
• Solicits feedback and input from key stakeholders to facilitate ongoing improvement
• Upkeep materials for Nutritional Advocated for Veterinary Professional, ensuring CRGT review and upkeep RACE accreditation on materials
• Managing Training Initiatives
• Partners with cross-functional teams in the development, planning and execution of our larger company-wide training initiatives and events
• Aids in appropriate messaging and updates to field for product changes, improvements and assortment variance (line extensions, etc.)
• Manages and helps to oversee deployment of training as it relates to new technical tools for internal and customer use, including digital/web tools

Minimum Requirements:

• DVM or VMD
• Current active license to practice within 1 state
• 6+ years in vet medical practice or industry
• 2+ years in customer facing executional roles
• Experience with training in adult learning
• Experience with the following: educational writing, digital content development, and/or learning management systems or LMS tools

Preferred Qualifications:

• Masters Degree in communication or related field
• Undergraduate degree in training or related field
• Sales, Marketing, or digital marketing experience

Compensation and Benefits

Salary Range $109,600.00 - $155,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.