Technical Product Manager - Level III

Technical Delivery Manager

Our client is seeking a Technical Delivery Manager to contribute to their success by managing and facilitating the product release process and execution across the Digital Platform Engineering organization. This role also supports various tech initiative delivery within the DPE organization. The successful candidate is someone who enjoys bringing definition to complex technology projects and are skilled at navigating ambiguous new frontiers. This candidate has a technical background and attention to detail enable them to identify risks, drive development with predictability and challenge assumptions. Relationships and teamwork are important to how the candidate inspires and leads the teams to deliver their best work. This person is a team player that does what it takes; and also has an intolerance for mediocrity and are unafraid to take a stand on what you believe is right.

Job Duties:

• Facilitate the overall release delivery process, coordinate release activities and dependencies across products and teams
• Maintain overall release schedule and coordinate with cross functional groups on cross team dependencies and release readiness activities
• Own release status updates and provide clarity to all stakeholders, including the team, on progress towards the agreed milestones
• Measure release effectiveness leveraging data trends and metrics to improve the overall customer experience
• Support various tech initiative delivery by driving implementation planning, support testing, and go-to market planning and execution
• Coordinate project activities across associated project teams; track progress against established plans, report results with project stakeholders
• Develop project communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans
• Support project timelines, clearly setting expectations, and realigning expectations internally as priorities change

Job Requirements:

• Bachelor’s degree in computer science, software engineering, information technology or related field, or equivalent experience
• Technology producer, Technical delivery manager, IT project management delivery or program management office experience (7 years)
• Managing digital product or service delivery and release in an agile environment (3 years)
• Able to work across disciplines for alignment on product delivery expectations
• Exceptional communication and presentation skills
• Experience working with distributed teams
• Leadership and Communication: Leads by example and builds teams with a confident and positive attitude, patience, honesty and integrity, and a strong sense of commitment, providing mentoring to team members
• Strong problem-solving and analytical skills
• Has the ability to know what is possible and what is not, and to know how to navigate project engagements efficiently and effectively
• Ability to engage in difficult conversations that result in positive, actionable outcomes
• Ability to navigate complex and diverse landscapes effectively
• Seeks and provides honest, transparent feedback
• Ability to lead high-performing project teams
• Acumen and Learning Agility: Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and deliverables
• Understanding of IT program and portfolio management practices