Operations Planning and Governance - Governance Analyst

Governance Analyst

You are a detail-oriented and analytical risk and governance professional who thrives on strengthening controls, improving processes, and supporting regulatory compliance. You excel at collaborating across teams, researching complex requirements, and translating data into actionable insights that mitigate risk and drive operational excellence. With strong communication, critical thinking, and problem-solving skills, you build trusted partnerships and help ensure Service Operations remains aligned with organizational objectives, governance standards, and regulatory expectations.

What You'll Do:

• Under the supervision of the Operations Governance Supervisor, the Governance Analyst will participate in formal risk assessments assigned to the business areas. Working with the Senior Governance Analyst, leadership and various stakeholders, Compliance and Enterprise Risk to gather information and data to document key controls.
• Work with the Senior Governance Analyst on new risk assessment development as required by internal and external auditors, Enterprise Risk and/or regulatory requirements. Through the use of Governance, Risk, and Compliance frameworks integrating governance, risk management, and compliance processes throughout Service Operations. Conduct research to create risk statements, gather data and understand functionality in the applicable business areas to prepare reports.
• Work in partnership with various stakeholders under Service Operations to proactively self-identify opportunities for improvement.
• Elevate risk management to an enterprise-wide responsibility, ensuring that every business function is accountable for risk management.
• Under the supervision of the Operations Governance Supervisor, the Governance Analyst will assist in open issue mitigation by tracking resolution status, documentation collection and organize relevant documents to support issue resolution, collaborate with various stakeholders and regularly report on the status of open issues and mitigation efforts.
• Under the supervision of the Operations Governance Supervisor and with the support of the Sr. Governance Analyst, the Governance Analyst will design and implement comprehensive programs including but not limited to record retention, complaints management, and disclosure reviews to ensure compliance with regulatory requirements and internal policies.
• Use computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to manipulate, analyze and present data.
• Provide support to the Senior Governance Analyst by conducting regulation research to include applicable information within current Corporate and Board policies. Coordinate with business areas to gather information on functionality as applicable. Support the coordination of the review of all applicable Service Operations policies annually. Review all edits to ensure compliance with processes and applicable rules and regulations
• Prepare informational reports for varying levels of the organization as needed, which may include information such as velocity, heat mapping, geolocation fraud trends, as well as other information that can be used for departmental progress and issue identification purposes.
• Under the supervision of the Operations Governance Supervisor the Governance Analyst will provide advice in relation to governance, risk, and compliance to the business areas. Study current literature on research methodology and make appropriate recommendations for departmental improvements. Maintaining an understanding of state and federal laws and regulations related to Credit Union compliance, including bank secrecy and anti-money laundering laws, appropriate to the position.
• Participate in projects, as needed and upon completion of projects, assist with training as necessary with all levels of staff and management.
• Develop and maintain working relationships with all levels of management, peers and subordinates, internal and externally with peers and vendors to accomplish Credit Union strategic goals.
• Performs all other related duties as assigned.

Qualifications and Preferences:

• Bachelor's Degree in Business, Finance, or related field preferred
• 5+ years of related experience with disciplines noted above with emphasis on risk and control, regulatory compliance and governance required
• 3+ years of prior quality assurance/issue management/gap mitigation/project management experience, preferably in financial institutions preferred
• Experience in related financial institution experience strongly encouraged required

Why Join Us: Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.