Loan Operations Specialist

Job Details Job Location: TULSA, OK 74146 Position Type: Full Time Education Level: High School Summary/Objective Assists in efficiently operating the Credit and Loan Operations departments by performing a post‑closing review of all loans, renewals, and modification packages. This includes loans made for consumer, business, or real estate purposes. Principal Duties Review loans and modification documentation packages for accuracy and regulatory compliance. Determines policy, collateral, and documentation exceptions. Note any ongoing exceptions or violations on the document housing software system for exception reporting. Perform checkback of loans booked on the previous day. Review the core system to ensure that terms correspond with signed documentation and are within the limits of the bank's loan policies. Responsible for digitizing paper documents and creating new customer files by scanning and uploading them to electronic databases promptly and accurately. Review loan documents and determine appropriate scanning indexes. Assist Bank employees with questions regarding loan documentation best practices and bank policy while providing support to enable them to serve the customer. Fulfills special requests and answers questions for document retrieval. Assist Bank employees with questions or issues concerning the Loan Origination and Management Platform software program. Flood policy monitoring. Collateral lien filing and recording as assigned. Ensures the safekeeping of titles and other possessory collateral. Is responsible for accessing and documenting items placed in and retrieved from the bank’s vault. Assist with audit of loan covenants, collateral verification, etc. Review File Maintenance Reports daily, print the required reports, and organize and distribute them appropriately. File original Promissory Notes in the vault and retrieve original notes for loans that have been paid in full. Work with the manager to ensure the Processes and Procedures Manual is up-to-date for all assigned duties. Become knowledgeable and stay current with relevant government regulations and industry best practices. Participate in ongoing education opportunities to maintain competencies and learn about industry trends and developments. This is considered an evolving job description related to system changes. There is an expectation that this position will troubleshoot all other duties performed in Loan Operations. Follow all Bank policies and procedures. Complete other duties and responsibilities as assigned. Essential Functions This is a support function for a front‑line customer service position, so attendance within policy guidelines is essential. Exceptions to medical or other pre‑approved absences should be documented in an individual’s personnel file. A primary function is to assist bank employees and others. Employees must be able to express themselves and exchange accurate information in person, by phone, and/or by email. Employee must be able to input, retrieve, and assess information using office computers/equipment. Employees will operate a computer, other standard office communication devices, and productivity machinery. Must be able to stay stationary for a minimum of 50% of work hours. Qualifications Reasonable accommodations may be made to enable individuals with disabilities to perform principal duties and essential functions described herein. Competencies Excellent Communication and Interpersonal Skills Required Conscientious and Self Motivated Able to work independently with minimal supervision or as a team member Customer/Client Focused Dependable and Punctual Able to address problems professionally and collaborate with officers and co‑workers to resolve issues Flexible within the working environment and able to adapt quickly and positively to challenging situations Thorough Supervisory Responsibility This position has no supervisory responsibility. Level III should demonstrate leadership and be a resource for less experienced staff. Work Environment This job operates in a bank branch office. It is a professional environment. Position Type and Expected Hours of Work This is typically a non‑exempt full‑time position. Hours may fluctuate due to workload and customer needs; however, the normal work week is expected to be 40 hours, between 8:00 a.m. and 6:00 p.m., Monday through Friday. Occasional overtime may be necessary. All overtime must be pre‑approved by the manager. Reports To Loan Operations Manager Required Education and Experience High school diploma or equivalent Knowledge of loan and collateral documentation Five years of banking with preferred three years of loan‑related experience Working knowledge of different commercial financing options is required. Additional Eligibility Qualifications Must be Bondable EEO Statement Security Bank is an equal opportunity employer. This means Security Bank will not discriminate in any employment practices based on sex, age, race, color, mental or physical disability, national origin, religion, sexual orientation, marital or veteran status, or other legally protected status. All employees are responsible for adhering to this policy and making all efforts to further its implementation. #J-18808-Ljbffr