Condominium Community Site Manager

Job Description

Job Description

Position Summary

The Condominium Community Site Manager is responsible for the day-to-day management, operations, and overall maintenance of a residential condominium community. This role ensures the property is well-maintained, and compliant with governing documents while delivering excellent customer service to residents and supporting the Board of Directors.

Key Responsibilities:

Community Operations

• Oversee daily operations of the condominium property, ensuring a clean, safe, and well-maintained environment.
• Enforce community rules, regulations, and governing documents (CC&Rs, bylaws, policies).
• Oversees coordination and compliance of Modification Requests approved by the ADRC (Architectural Design & Review Committee).
• Conduct regular property reviews and ensure timely resolution of maintenance issues.

Resident Relations

• Serve as the primary point of contact for residents, addressing concerns, complaints, and administering service requests.
• Maintain strong, professional relationships with homeowners and residents.
• Communicate community updates, policy changes, and important notices effectively.

Maintenance & Vendor Management

• Coordinate routine and emergency maintenance, repairs, and capital improvement projects.
• Manage relationships with vendors, contractors, and service providers.
• Obtain bids, negotiate contracts, and ensure vendor performance meets standards.

Board Support & Administration

• Maintain a bi-weekly “Maintenance Matters” report for the Board of Directors
• Provide updates on ongoing projects, vendor performance and maintenance planning.
• Attend monthly early evening Board meetings via Zoom, and annual meetings.

Qualifications:

Education & Experience

• High School Diploma or GED equivalent. Property Management experience, familiarity with Building Terminology and Construction.
• 3–5+ years of onsite property or community management experience, preferably in condominium or HOA settings.

Skills & Competencies

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of property maintenance, vendor management, and construction experience.
• Problem-solving and conflict resolution skills.

Proficiency in Microsoft Office applications.

Working Conditions

• On-site position at the condominium property.
• May require occasional evening or weekend work for emergencies.
• Ability to walk the property, lift moderate weight, perform minor construction/maintenance repairs, including deck and balcony repairs that may require ladder access and respond to on-site incidents.

Compensation & Benefits

• Competitive salary based on experience.
• Health, dental, and vision insurance available; Employer pays a portion of health insurance.
• Paid time off and holidays.

Equal Opportunity Statement

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs.