Executive Director

Job Description

Job Description

Executive Director – New Senior Living Community (Start-Up Opportunity)

Charter Senior Living – West Chester, PA

Full-Time | Leadership Role

Starting pay between $130,000-$140,000/yr

NOW HIRING: EXECUTIVE DIRECTOR

Are you a dynamic leader ready to open and lead a brand-new senior living community ?

We are seeking an experienced and driven Executive Director to take ownership of a new community in West Chester, PA. This is a unique opportunity to build your team, shape the culture, and drive occupancy from the ground up.

If you are passionate about senior living, operational excellence, and leading high-performing teams, this role offers the chance to make a lasting impact.

WHY THIS ROLE STANDS OUT

Lead a brand-new community opening

Build your own team and culture from day one

High visibility and direct impact on success

Strong focus on occupancy growth and operational leadership

Opportunity to shape reputation within the local market

ABOUT CHARTER SENIOR LIVING

Charter Senior Living is dedicated to the care and wellbeing of our residents. Our mission, To Enhance the Human Spirit , guides everything we do.

We are committed to creating an environment where both residents and associates feel valued, supported, and inspired.

MISSION

To Enhance the Human Spirit

CORE VALUES

Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving

WHAT WE OFFER

Get Paid Today with ZayZoon

Free medical insurance plan available

Medical, Dental, Vision insurance and more

Paid training, paid time off, and holiday pay

Career growth and advancement opportunities

Stable, mission-driven organization

Supportive executive leadership team

POSITION SUMMARY

The Executive Director is responsible for the overall leadership, operations, and success of the community. This includes driving occupancy, financial performance, regulatory compliance, and team engagement while ensuring a high-quality resident experience.

This role leads all day-to-day operations and is accountable for building a culture that reflects the mission and values of the organization.

KEY RESPONSIBILITIES

Lead all community operations including resident care, staffing, and financial performance

Drive occupancy growth through strong sales leadership and community outreach

Build and maintain a high-performing, engaged team

Ensure compliance with all state and federal regulations

Maintain high levels of resident and family satisfaction

Conduct daily leadership meetings focused on census, staffing, and operations

Develop and manage budgets, forecasting, and cost control

Partner with regional leadership to execute strategic initiatives

Oversee marketing efforts, tours, and lead conversion performance

Foster strong relationships with residents, families, and the local community

QUALIFICATIONS

Minimum 3+ years of leadership experience in senior living, assisted living, or healthcare operations

Proven success in driving occupancy and managing financial performance

Strong understanding of regulatory compliance and operational standards

Experience leading multi-department teams

Excellent leadership, communication, and relationship-building skills

Ability to work in a fast-paced, start-up or growth environment

Valid driver’s license required

WHAT SUCCESS LOOKS LIKE

Strong census growth and occupancy stabilization

Engaged, high-performing team with strong retention

Positive resident and family satisfaction

Operational and regulatory excellence

WHY OUR TEAM LOVES WORKING HERE

"It truly feels like a family at Charter."

"The residents are an extension of my family now."

"Charter truly lives their mission and puts people first."

APPLY TODAY

If you are ready to lead, build, and grow a brand-new senior living community, we encourage you to apply.