Commercial Relationship Manager

Location: 130 W 2nd Street, Suite 1950, Dayton, Ohio Job Summary Serves as the Relationship Manager and Financial Advisor to clients, introducing a full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role focuses on acquiring new relationships as well as managing and growing existing relationships. Responsibilities Serve as the Trusted Financial Advisor and Business Partner to clients, functioning as the Commercial Banking client "expert" and primary contact for most client-related matters. Drive focused growth and business development by creating and maintaining a clear, holistic understanding of the client's or prospect's business/industry; analyze data and relevant client business and industry. Provide and educate the client on Key’s capabilities and knowledge in key product areas (cash management, derivatives, equipment finance, etc.). Maintain an active prospecting effort, including identification, qualification and calling; develop an active Center of Influence (COI) referral network. Assemble cross-functional team to respond quickly to customer requests when not able to address requests personally; bring in experts and identify cross-sell opportunities. Improve functional/technical sales and credit expertise continuously and transfer this knowledge to team members; partner effectively with Credit Officers as the first level sponsor for credit decisions. Lead and participate in credit processes and assume ultimate accountability for all portfolio activities/issues, ensuring sound asset quality, including underwriting, structuring and portfolio management activities; direct the preparation of all Asset Quality Reports and new Risk Rating models to assure accurate risk assessment of assigned portfolio. Comply with all KeyBank policies and procedures. Perform other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice. Education Qualifications Bachelor’s Degree or equivalent experience in accounting, finance, or related field (preferred). Minimum of 5 years established business development skills. Experience Qualifications Extensive knowledge of bank products. Proven outstanding credit skills, analytical skills and financial acumen (required). Tactical Skills Trusted Advisor: Ability to build trust by taking a client centric approach. Strategic Thinking: Deploy a long-term, innovative approach to problem solving and decision making with clients to build relationships and generate solutions. Technical Expertise: Demonstrate expertise within defined industry or geography (vertical/sub-vertical) and within product set. Revenue Driver: Exhibit relentless focus on creating and driving revenue growth and generating results. Enterprise Mindset: Demonstrate a broad enterprise perspective and deliver the bank effectively. Effective Sales Approach: Use structured sales methodologies, principles and practices while maintaining client focus. Risk Management: Understand Key’s risk culture and manage risk/reward trade-offs effectively. Core Competencies All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office—Prolonged sitting; ability to communicate face to face in person or on the phone with teammates and clients; frequent use of PC/laptop; occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel—Occasional travel to include overnight stay. Driving Requirements—May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required. Compensation and Benefits This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based on skills, experience and geographic location. Compensation also includes eligibility for incentive compensation, which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces that prioritizes in-office presence while providing flexible options where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 07/31/2026 Equal Opportunity Employer KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io. #J-18808-Ljbffr