Inside Sales Representative

Job Description

Job Description

Salary: $16.00

Department: Sales

Reports to: Sales Manager

Position Summary:

• The inside dealer representativeserves asainternal support resource for the MidKansas AutoAuctions sales organization while actively building andmaintainingrelationships with buying and selling customers.

• This role includes but not limited to:

• • Service excellence

• • Operational-Sales support

• • Vehicle coordination with allied departments

• • Administrative sales support

• • Sales-Marketing Support
    

Primary Responsibilities:

• Customer Relationship Management

• Build andmaintainstrong relationships with buying and selling customers

• Conduct outbound calls to existing and prospective customers

• Promote upcoming sales, events,promotionsand customer incentives

• Follow up with inactive dealers to encourage renewed activity

• Contact sellers for future selling opportunities

• Assistcustomers with auction procedures and provide operational support including auction policies

• Maintain CRM notes on customer interaction

• Support customer visit coordination(auction & dealership)

• Support auction marketing (sales packets, new customer packets & etc.)

• Day of Sale support (i.e.ConditionalOffersandetc.)

• Liaison with auction departments (i.e.Front Office, Accounting, Condition Report, Mechanical, Detail and Lot Operations)

• Support vehicles moving through auction process

• Escalating issues affecting customer and/or customers vehicle(s)

• Other duties as management requires

Knowledge, Skills & Abilitiespreferred

• Strong soft skills

• Auto Auction Experience

• Automotive dealership experience

• Fleet management experience

• Sales Experience

• Service excellence

• Account management experience

• Project management experience

• Auction inventory management system experience
• Demonstrated Microsoft Program knowledge

Benefits:

• Paid time off (after 6 months)

• Sales Incentive inclusion

• Healthcare package (Medical, Vision, Dental)

MKSAA reserves the right to revise or change job duties and responsibilities as management requires. This position descriptiondoes not constitutea written or implied contract of employment. This description is not all inclusive.