Bookkeeper - SaaS Accounting

Job Description

Bookkeeper – SaaS Accounting

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Full-Time | Richmond, VA

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About AMC Technology

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AMC Technology has spent over 30 years helping companies improve the contact center agent experience through integration and innovation. We’re a small, fast-moving software and services company that combines technology, services, and creativity to solve complex customer engagement challenges.

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We’re looking for an experienced Bookkeeper with strong accounting fundamentals to take ownership of our day-to-day accounting activities and help ensure our financial records accurately reflect the performance of our business.

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This is a hands-on role for someone who understands accrual accounting, subscription revenue, customer billing and collections, reconciliations, and month-end close and enjoys getting the details right.

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Experience with Microsoft Dynamics 365 Business Central is helpful, but strong bookkeeping and accounting skills are more important .

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About the Role

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As AMC’s Bookkeeper, you’ll be responsible for maintaining accurate and timely financial records for a growing software and professional services business.

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This is a hands-on accounting role that includes customer invoicing, accounts receivable and collections, payment processing, accounts payable, reconciliations, subscription accounting, and month-end close .

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The role goes beyond transaction processing. You’ll need to understand when revenue and expenses should be recognized, how transactions affect the balance sheet and income statement, and how accurate accounting supports SaaS financial reporting and business decisions.

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You’ll work closely with company leadership and outside accounting resources and will have significant ownership of our accounting processes.

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What You’ll Do

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Customer Billing, Accounts Receivable & Collections

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• Prepare and issue accurate customer invoices for software subscriptions and professional services
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• Ensure invoices reflect customer contracts, billing terms, purchase orders, and service periods
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• Maintain accurate customer accounts and accounts receivable records
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• Monitor outstanding receivables and aging reports
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• Proactively follow up with customers regarding outstanding and past-due invoices
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• Coordinate with internal teams to resolve billing questions or disputes
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• Record incoming customer payments and accurately apply them to outstanding invoices
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• Research and resolve unapplied payments, credits, short payments, and other discrepancies
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• Help maintain predictable customer collections and accurate cash reporting
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Accounting & Bookkeeping

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• Maintain accurate financial records using accrual accounting principles
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• Manage accounts payable and process vendor invoices and payments
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• Record and categorize bank and corporate credit card transactions
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• Prepare and review journal entries
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• Reconcile bank accounts, credit cards, and general ledger accounts
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• Investigate and resolve accounting discrepancies
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• Maintain accurate supporting documentation and accounting records
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• Ensure transactions are recorded in the appropriate accounts and accounting periods
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Subscription & Revenue Accounting

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• Support accounting for recurring software subscription revenue
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• Maintain and review revenue and expense deferral schedules
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• Ensure subscription revenue is recognized in the appropriate periods
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• Support accounting for professional services revenue
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• Maintain accurate deferred revenue and related balance sheet accounts
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• Properly classify subscription revenue, services revenue, cost of goods sold, and operating expenses
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• Reconcile customer billing, payments, accounts receivable, and recognized revenue
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Month-End Close

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• Perform monthly balance sheet and general ledger reconciliations
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• Reconcile accounts receivable and accounts payable to the general ledger
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• Identify required accruals, deferrals, reclassifications, and corrections
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• Help maintain a consistent and timely month-end close process
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• Prepare schedules and supporting documentation for management and outside accountants
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• Review accounts for unusual balances, missing transactions, or inconsistencies
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• Assist with year-end accounting and tax preparation requests
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SaaS Financial Reporting

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• Help maintain the accounting data required to accurately report SaaS business performance
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• Support reporting and reconciliation of recurring revenue, including ARR and MRR
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• Assist with revenue and customer reporting needed to understand renewals, expansions, and churn
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• Help reconcile subscription and customer data with the general ledger
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• Support management reporting for software subscriptions and professional services
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• Help ensure financial reports provide management with an accurate picture of company performance
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Accounting Systems & Process Improvement

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• Perform accounting activities in Microsoft Dynamics 365 Business Central
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• Learn and maintain AMC’s accounting workflows within Business Central
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• Identify opportunities to improve accounting processes and internal controls
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• Help automate routine accounting, billing, collection, and reconciliation activities
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• Work with management and outside consultants on more complex Business Central configuration or system issues
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What You’ll Bring

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• 3+ years of hands-on bookkeeping or accounting experience
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• Strong understanding of accrual accounting
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• Hands-on experience with customer invoicing, accounts receivable, collections, and payment application
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• Strong understanding of accounts payable, general ledger accounting, and bank reconciliation
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• Experience preparing and reviewing journal entries
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• Experience performing monthly balance sheet and general ledger reconciliations
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• Experience identifying and recording accruals, deferrals, and reclassifications
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• Experience supporting a structured month-end close
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• Ability to understand how transactions affect the income statement and balance sheet
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• Strong Excel skills
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• Strong attention to detail and commitment to accurate financial records
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• Ability to investigate discrepancies rather than simply process transactions
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• Comfortable communicating professionally with customers regarding invoices and outstanding balances
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• Comfortable working independently and taking ownership of accounting responsibilities
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Preferred Experience

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• Experience working for a SaaS, software, technology, or subscription-based business
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• Experience with recurring billing and subscription accounting
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• Experience maintaining deferred revenue schedules
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• Familiarity with SaaS metrics such as ARR, MRR, churn, renewals, and expansion revenue
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• Experience accounting for professional services
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• Experience with Microsoft Dynamics 365 Business Central or another modern ERP/accounting system
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• Experience with automated bank and corporate credit card feeds
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• Experience working in a small or midsize company where accounting responsibilities are broad
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What Success Looks Like

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You’ll know you’re succeeding when:

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• Customer invoices are accurate and sent on time
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• Outstanding receivables are actively managed and followed up on
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• Customer payments are promptly and accurately recorded
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• Accounts receivable aging is accurate and well maintained
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• Our books are current, accurate, and reconciled
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• Revenue and expenses are recognized in the correct accounting periods
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• Deferred revenue and other balance sheet accounts reconcile cleanly
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• Month-end close is predictable and efficient
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• SaaS reporting can be reconciled back to reliable accounting data
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• Management can trust the financial information it uses to make decisions
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Why You’ll Love It Here

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At AMC, you’ll be part of a close-knit, innovative team where individual contributions matter. You’ll have meaningful ownership of your work, direct access to company leadership, and the opportunity to improve the accounting processes and systems you work with rather than simply following them.

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Benefits

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• 25 paid days off annually (20 PTO + 5 sick days)
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• Employer-paid medical, telehealth, disability, and life insurance
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• Optional dental and vision coverage
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• Flexible work hours
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• 401(k) with company match
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• Short- and long-term incentive plans
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• Company-sponsored events
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• Ongoing professional and technical training
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Compensation

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The base salary for this role is $54,000.

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Location

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Applicants must be located in the Richmond, Virginia area and able to work full-time during standard Monday–Friday business hours in our Scotts Addition office.

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AMC Technology, LLC is an Equal Opportunity Employer.