Maintenance Manager

Overview

Company Overview

CoralTree Residence Collection is recognized as the outstanding choice in managing premium and luxury residential resorts, vacation homes and hotels, defined by people with genuine purpose, pride and sense of place. At CoralTree, we serve from the heart, always and in all ways. Whether that's serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it's our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That's why we create value in every experience, empowering teams, innovating meaningful programming and driving creativity you can measure. It's about reimagining at the property level, where signature moments take root, where iconic brands are born and where real impact is a result of the experience, and experiences, we deliver. Our team members are the soul of our company, and they embody our company values: Integrity, Empowerment, Relationships, Performance, Innovation, Balanced Life. We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That's why we're committed to building a company where everyone can be their true selves. We're not just talking about hiring a diverse team or serving diverse customers, we're talking about literally creating a space where everyone is welcomed and celebrated for who they are.

Position Summary

Grounded in our Purpose, to Serve from the Heart, the Maintenance Manager owns the physical plant and building systems at Crystal Peak Lodge and supervises the Maintenance Technician. This role is responsible for keeping a 20-year-old ski-in/ski-out building running at peak performance through harsh Colorado winters and busy summers, while supporting the CoralTree Rental Program with timely in-unit maintenance and delivering memorable experiences to guests and owners.

Relationships

To supervise, train, and inspire the maintenance team. To coordinate and communicate regularly with the Property Manager, Housekeeping Supervisor, Front Desk Supervisor, and outside vendors and contractors. The Maintenance Manager has frequent contact with owners on owner-paid work orders and capital projects, and with guests during in-unit service calls.

Desired Attributes

The Maintenance Manager must possess deep technical expertise across hotel and residential building systems, strong vendor management skills, calm presence in emergencies, and the ability to plan, schedule, and prioritize in a fast-paced resort environment. He or she must be resourceful, self-motivated, available for on-call rotation, and able to lead a small team through high-stakes situations.

Responsibilities

Essential Duties and Responsibilities

• Lead and execute the preventive maintenance program for the building including HVAC, boiler, snowmelt, life safety systems, fire panel, pool and hot tub mechanicals, elevators, and roof systems.
• Manage building system contracts and vendor relationships including elevator, fire alarm, sprinkler, and snowmelt.
• Supervise and develop the Maintenance Technician. Build daily and weekly schedules around guest turns, preventive maintenance, and capital project support.
• Respond to in-unit maintenance work orders for Rental Program units through Breezeway and coordinate with the Housekeeping Supervisor on rental-ready status.
• Support owner-paid work orders in non-rental units consistent with the Rental Management Agreement repair threshold of $1,000 before written owner approval is required.
• Maintain accurate parts and supplies inventory within budget.
• Partner with the Property Manager on capital project planning, reserve study items, and contractor management.
• Have familiarity with construction processes, timelines, and terminology, with the ability to effectively collaborate with contractors and project managers during renovation and capital projects.
• Be the property's emergency response lead for water intrusion, power outages, and life safety events. Participate in the CoralTree Manager on Duty rotation as appropriate.
• Maintain a safe work environment in compliance with OSHA and Colorado regulations.

Qualifications

Job Qualifications

• Five or more years of building maintenance or engineering experience in a hotel, resort, residential, or condominium setting, including at least two years in a supervisory role.
• Strong working knowledge of HVAC, plumbing, electrical, boiler, and life-safety systems. Snowmelt experience strongly preferred.
• Trade certifications a plus (CPO, EPA 608, electrical or plumbing licensure).
• Experience with work order management systems. Breezeway preferred.
• Calm in emergencies and able to lead a small team through high-stakes situations.
• Available for on-call rotation including nights, weekends, and holidays.

Leadership Skills Required

• Demonstrate the ability to build personal credibility through ethics, fairness, and trust with team members, owners, vendors, and guests.
• Demonstrate the ability to coach and develop a maintenance team in technical skills and CoralTree service standards.
• Live the CoralTree core values of Integrity, Empowerment, Relationships, Performance, Innovation, and Balanced Life.
• Demonstrate the ability to plan, prioritize, and lead a team through preventive maintenance, in-unit work orders, and emergencies.

Financial Management Skills Required

• Understand maintenance and capital expense budgets and the impact of cost decisions on property performance.
• Strong cost management skills, including vendor negotiation and parts and supplies inventory control.
• The ability to forecast monthly maintenance spend and contribute to annual operating and capital budgets.

Compensation & Benefits

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Health insurance - four plans available including two Health Savings Account eligible plans.
• Dental, vision, life and disability insurance.
• Employee Assistance Program.
• Room discounts for all team members, as well as for their friends and family immediately upon hire.
• Full-time employees are entitled to 5 complimentary nights per year after 6 months of employment.
• Paid time off and paid sick leave.
• Eligible employees, 18 and older can register for a 401(k) with Fidelity after just 3 months of employment, helping you invest in your future; our plan has a company match and no vesting schedule.
• Colorado Family and Medical Leave Insurance Program (FAMLI).

This position will be posted until August 15, 2026, unless filled sooner.