Repair Technician

Job Description

Job Description

Description:

Job Description

Position – Repair Technician

Reports To: Director of Operations, Shane Jackson
Division: Reconstruction
FLSA Status: Non-Exempt

The Reconstruction Field Technician plays a key role in restoring properties damaged by water, fire, mold, or other disasters. This position is responsible for completing repair work efficiently, safely, and to high-quality standards while working under the direction of a Project Manager. The ideal candidate is skilled in multiple trades, detail-oriented, and comfortable working directly in occupied residential and commercial properties.

• Assess property damage and complete repairs according to the approved scope of work
• Perform a variety of trade-related tasks including drywall installation and texturing, trim work, door and cabinet installation, and general carpentry
• Complete minor electrical work such as ceiling fan installation, light switch and outlet replacement, and basic circuit checks
• Apply paint and finishing materials and complete punch list items
• Ensure all repair work meets company safety guidelines and quality standards
• Protect surrounding areas to prevent secondary damage during repairs
• Accurately document work performed, materials used, and job notes in DASH
• Maintain professional, courteous communication with homeowners, tenants, and property managers while onsite
• Communicate daily with the Project Manager and team regarding job progress and needs
• Upload beginning-of-day and end-of-day photos to Company Cam and enter daily notes in DASH
• Assist in training and mentoring newer technicians to support skill development
• Demonstrate a willingness to learn, grow, and expand technical skillsets for future advancement
• Participate in a rotating on-call schedule for board-up services

• Proficiency in a wide range of repair and construction techniques
• Ability to safely and effectively use hand and power tools
• Strong attention to detail and commitment to quality craftsmanship
• Effective problem-solving and decision-making skills
• Excellent time management skills with the ability to meet deadlines
• Ability to work independently and collaboratively as part of a team
• Strong communication skills, both internal and customer-facing
• High level of integrity, professionalism, and confidentiality
• Comfortable navigating multiple software applications (including Paylocity, DASH, and Company Cam)
• Clean driving record

• High school diploma or equivalent required
• Prior experience in construction trades and/or property restoration preferred

• Ability to stand, squat, lift, and carry objects for extended periods
• Ability to safely operate tools and construction equipment
• Ability to work in hot, humid, or cold environments
• Ability to wear required personal protective equipment (PPE)
• Ability to lift up to 50 pounds as needed
• Ability to travel to and access the South Phoenix office when required