Front Office & Marketing Assistant

Front Office & Marketing Assistant: Part Time (30-35 hours weekly) Location: 11345 Folsom Blvd, Rancho Cordova, CA 95742 About the Role Technique Gymnastics is looking for a friendly, upbeat, and reliable Front Office & Marketing Assistant to join our team. This position combines exceptional customer service with marketing and social media. Approximately 70% of the role is front office/member service, and 30% is marketing, social media, and community outreach. Schedule Monday-Thursday: 1-7 PM Friday- 2-8 PM Occasional Saturdays: 8:30 AM - 1 PM What You’ll Do Welcome every family with a warm, friendly, and professional attitude. Create memorable experiences that make every family feel welcome, valued, and excited to return. Answer phones and messages with exceptional customer service. Help prospective families find the right programs and enroll with confidence. Manage class registrations, payments, and member accounts. Keep the front office organized, welcoming, and running smoothly. Routinely check and clean lobby areas, bathrooms, and pro shop. Build relationships with families and look for opportunities to improve the member experience and help our business grow. Create engaging social media content for Facebook and Instagram. Write captions that encourage interaction and program registrations. Capture photos and short videos of classes, camps, and special events. Design flyers, graphics, and marketing materials using Canva or similar. Help promote classes, camps, clinics, parties, and special events. Assist with email marketing and other member communications. Distribute marketing materials throughout the community. Support community events, open houses, and outreach opportunities. Collaborate with our leadership team to help grow Technique Gymnastics. Jump in where needed and contribute to a positive, team-first culture. What We’re Looking For A friendly, positive, and professional attitude. Someone who genuinely enjoys helping people. Strong communication and relationship-building skills. Excellent organizational skills and attention to detail. The ability to manage multiple priorities in a fast-paced environment. Experience providing exceptional customer service. Experience creating engaging social media content for a business or organization. An understanding of what makes social media content posts successful and engaging. Experience with Canva or similar graphic design software. Strong writing and proofreading skills. Confidence in using computers and learning new software quickly. A self-starter who takes initiative and enjoys solving problems. A team player who is dependable, adaptable, and willing to jump in where needed. A passion for creating exceptional experiences for children and families. Marketing & Communications Create engaging social media content for Facebook and Instagram. Write captions that encourage engagement and registrations, not just announce events. Capture photos and short videos of classes, camps, and special events while following child safety and privacy guidelines. Design simple flyers, email graphics, and promotional materials using Canva or similar software. Assist with marketing campaigns for classes, camps, parties, and other events. Coordinate distribution of flyers and promotional materials throughout the community. Help maintain a consistent brand voice across social media, email, and printed materials. Monitor social media engagement and identify opportunities to increase reach and participation. Bonus Qualifications: Experience working in a gymnastics, sports, fitness, childcare, or education environment. Photography or short-form video experience. Experience with email marketing or content creation. Experience with iClassPro or similar member management software. Why Join Technique Gymnastics? Be a part of a team that makes a positive impact in the lives of children and families every day. Work in a fun, energetic, and welcoming environment where no two days are the same. Help shape the future of a growing organization with exciting new programs and community initiatives. Use both your customer service and creative marketing skills in one unique role. Enjoy opportunities to learn, grow, and take on new challenges. Work alongside passionate teammates who genuinely care about each other and the families we serve. Competitive pay based on experience. Employee discounts on programs. Paid training and professional development opportunities. Opportunities for advancement as our organization continues to grow. Be encouraged to share ideas, take initiative, and help us continually improve. #J-18808-Ljbffr Technique Gymnastics