Dual-Role Dental Assistant & Receptionist

Job Description

Job Title: Dual-Role Dental Assistant & Receptionist

Location: The Woodlands, TX

Job Type: Part-Time/Full-Time

About Us: At Elite Smile Center of The Woodlands, we are committed to providing the highest level of care to our patients, offering a luxury experience in a state-of-the-art environment. Our team of expert dental professionals is dedicated to delivering top-notch dental services using the latest technology while maintaining a welcoming and professional atmosphere. We are seeking a highly motivated, detail-oriented, and versatile individual to join our team as a dual-trained Dental Assistant and Receptionist. If you're passionate about dentistry and customer service, and you have a knack for organization, we’d love to hear from you.

Position Overview: The Dual-Role Dental Assistant & Receptionist will work closely with our experienced dental team to provide exceptional patient care while managing front office responsibilities related to insurance and scheduling. This role requires a professional with excellent clinical and administrative skills, who thrives in a dynamic and customer-focused environment. You will be expected to assist with both clinical and office duties, ensuring a smooth patient flow.

Key Responsibilities:

Dental Assistant Duties:

• Assist the dentist during various dental procedures, including but not limited to veneers, extractions, crowns, and root canals.
• Prepare patients for treatments and procedures, ensuring they are comfortable and informed.
• Take and develop dental radiographs (X-rays) in accordance with established protocols.
• Sterilize and disinfect instruments and equipment following infection control and safety standards.
• Maintain an organized and clean dental operatory, restocking supplies as necessary.
• Educate patients on post-operative care and general dental hygiene practices.
• Ensure accurate patient records are maintained, documenting clinical procedures and observations.

Receptionist Duties:

• Greet patients upon arrival, check them in, and ensure that all necessary paperwork is completed.
• Answer phone calls professionally and assist patients with inquiries regarding appointments, procedures, or insurance.
• Obtaining and updating insurance information as necessary.
• Prepare and submit insurance claims.
• Maintain accurate and up-to-date records of patient insurance information in the practice management software.

Additional Responsibilities:

• Maintain a high standard of professionalism, confidentiality, and patient care at all times.
• Collaborate effectively with the dental team, including dentists, and office staff, to ensure a seamless patient experience.
• Assist with maintaining a clean and organized reception area, ensuring a welcoming atmosphere.
• Keep up to date with insurance plans, policies, and dental terminology to accurately answer patient questions and process claims efficiently.
• Assist in other administrative duties as required, such as filing, faxing, and data entry.
• Participate in continuing education programs to enhance clinical and administrative skills.

Qualifications:

• High school diploma or equivalent (required). Dental Assistant certification or equivalent preferred.
• Current CPR certification.
• Minimum of 2 years of experience working as a Dental Assistant and/or in a dental office setting.
• Experience in dental office reception duties, including insurance verification, claims processing, and scheduling.
• Knowledge of dental insurance policies, procedures, and terminology (knowledge of PPOs, HMOs).
• Proficiency with dental office software and practice management systems (e.g., Dentrix, Open Dental).
• Strong communication skills, both written and verbal, with an ability to handle sensitive patient information confidentially.
• Excellent organizational skills, attention to detail, and the ability to multitask.
• Ability to work independently as well as part of a collaborative team.
• Strong interpersonal skills with a focus on patient care and customer service.

Preferred Qualifications:

• Experience working in a high-end dental practice or with a luxury clientele.
• Bilingual (Spanish or another language) is a plus.

What We Offer:

• Competitive salary with potential for performance-based bonuses.
• Opportunities for professional growth and continuing education.
• A collaborative, supportive, and positive work environment with a dedicated team of professionals.
• State-of-the-art technology and equipment.

How to Apply: If you are passionate about both clinical and administrative roles in a high-end dental setting and possess the required experience, we encourage you to apply. Please submit your resume, along with a brief cover letter explaining why you are the perfect fit for our team, to View email address on click.appcast.io.

We look forward to welcoming a dedicated and skilled professional to our team!