PTS Office Assistant, Special Districts

Salary: $21.50 - $23.00 Hourly
Location : Santa Clarita, CA
Job Type: Part-time/Temporary/Seasonal
Job Number: 2026-6
Department: Administrative Services
Opening Date: 06/04/2026
Closing Date: 6/17/2026 12:00 PM Pacific


Description/Duties and Responsibilities


The City of Santa Clarita is currently recruiting for a part-time, temporary, seasonal (PTS) employee to provide a wide range of clerical support for the Special Districts division. This position is responsible for performing general clerical work, including answering telephones, providing customer service to the public, and other clerical duties as assigned.


This position may work up to 30 hours per week, and hours are based on the needs of the division.


Duties and Responsibilities:
• Provides clerical support for the Special Districts division, including answering incoming phone calls for the division; receiving, sorting, and processing mail; maintaining calendars; and scheduling and setting-up for meetings
• Assists the public by answering questions via phone, email, and in-person, providing information, and directing inquiries to appropriate staff as necessary
• Creates service requests and inputs work orders into a digital database
• Performs office filing and assists with records management functions
• Provides typing, proofreading, and editing of a variety of documents and reports including preparing letters, memorandums, and email responses
• Provides general budget support, including tracking budgets and purchase orders and inputting invoices into the City's financial system
• Generates and maintains a variety of technical reports, spreadsheets, and databases using multiple computer applications and software including Microsoft Word, Excel, Outlook, Laserfiche etc.
• Maintains files of correspondence, forms, reports and other materials; scans and index documents for electronic storage
• Maintains office supply area and orders supplies as needed
• Performs other duties and responsibilities, as needed

Education and Experience
• High School Diploma or a GED equivalent
• One year of clerical support experience in a fast-paced, professional, and customer-service oriented environment
• Bilingual in English and Spanish is desirable
• Maintains office supply area and orders supplies as needed

Knowledge and Abilities
• Excellent communication skills both orally and written; knowledge of basic math, business English, spelling, and strong understanding of grammar and punctuation rules; and the ability to correctly proofread and edit correspondence
• Strong customer skills and the ability to provide excellent customer service to employees and the public, including the ability to handle conflicts and complaints
• Ability to understand, interpret, and explain City and department policies, regulations, and procedures to others
• Demonstrates a reliable and responsible work ethic, demonstrate patience and have a proactive, can-do attitude
• Strong interpersonal skills and the ability to establish and maintain effective working relationships with co-workers and be a team player
• Strong attention to detail and the ability to produce work that is accurate, thorough, and complete
• Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel, and the ability to learn and use new software programs
• Strong organizational skills and the ability to manage time effectively, coordinate multiple projects simultaneously, work in an environment with constant interruptions, consistently meet deadlines, and be flexible to changing priorities
• The ability to lift, drag, and push files, paper, and documents weighing up to 25 pounds

Additional Information


APPLICATION DEADLINE: Wednesday, June 17, 2026, at 12:00 p.m.

An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.


All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.


As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.

This is not a designated Retired Annuitant position. If you are a California Public Employees Retirement System (CalPERS) retiree, you may be required to reinstate into CalPERS.

Part-time, temporary, and seasonal (PTS) workers are at-will. Generally, PTS employees are limited to no more than 999 hours per fiscal year.


The City of Santa Clarita is an Equal Opportunity Employer
Part-time, temporary, seasonal employees are not eligible for benefits and must participate in ICMA-RC (deferred compensation as a replacement for Social Security).
01


Do you possess a high school diploma or GED equivalent? (Proof will be required at time of hire.)
02


Do you have a minimum of one year of general office experience performing clerical duties and providing customer service both on the phone and in-person? If yes, please describe.
03


Describe a time when you handled an upset customer. What steps did you take to address the issue and ensure a positive outcome?
04


Describe your experience using Microsoft Outlook, Word, and Excel, including specific tasks or projects you have completed with these programs.
05


What interests you most about this position, and why do you believe you are a good fit?
Required Question